BUSINESS SOLUTION GROUPS

One of the most significant advantages of SCORE is that it combines the strengths and resources of our Generic Business Units and Industry Business Units into three groups. These Business Solution Groups (BSGs) serve the manufacturing industries, the services industries, as well as the financial and public services.

Each BSG includes two distinct components. Solution Management Teams have the complete business responsibility for a solution or industry, including solution roll-in, product design and definition, and solution rollout. Application Development Teams are responsible for developing industry-specific and cross-industry applications.

In addition, the new BSGs allow better interaction with the SAP field organization, and help deliver on the vision of the Enterprise Services Architecture, which is a blueprint for our services-based, enterprise-scale solutions.

APPLICATION PLATFORM & ARCHITECTURE GROUP

Modular design is the future of business software, and SAP is taking the steps required to make all of its solutions modular in nature. This process requires a strong internal structure that is designed to meet clearly-identified customer priorities. That structure is now in place with our new Application Platform & Architecture (AP&A) group.

The AP&A group is responsible for:

• Helping BSGs rapidly develop, configure, and assemble industry and solution-specific capabilities
• Developing business process patterns and user interface patterns
• Developing technology “engines” that are used in multiple industries
• Developing elements for SAP product suites
• Facilitating and streamlining all global research and innovation activities and efforts
• Leading future development efforts in key technology programs.

AP&A significantly increases the effectiveness and efficiency of SAP’s development efforts while helping to reduce total cost of ownership (TCO) for our customers.

DELIVERING ON OUR PROMISES

SAP’s long-term success in the marketplace depends on our ability to deliver on three critical factors:

• Meet and exceed customer expectations and demands
• Ensure continuous innovation
• Work and deliver with speed and agility in all areas of our business

The realignment of our organizational structure is designed to enable SAP to meet these three objectives. And it is already working successfully throughout the company.