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Powering ENMAX's Retail Strategy with SAP for Utilities Solutions

Powering ENMAX's Retail Strategy with SAP for Utilities Solutions
ENMAX Energy operates in deregulated Alberta, Canada, with 600,000+ customers. Retailing electric and natural gas, ENMAX provides water, sewer, and recycling billing services to Calgary. ENMAX went live in February 2009 with SAP for Utilities CRM and Billing, enabling marketing, sales, customer service, and billing operations. Examine lessons learned, SAP's support of ENMAX's strategy, and ENMAX's vision for the industry.
Speaker(s):
Terry Tyler, EVP, Strategic Initiatives & Chief Information Officer, ENMAX Corporation
Date of Issue:
13 mai 2009
Language:
Anglais
Event:
SAPPHIRE 2009 Orlando Online - Orlando, USA (May, 2009)
Track:
Utilities Industry Track
Solutions:
SAP Customer Relationship Management
Industries:
Utilities
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Webémission   Webcast
48:37 Min
Présentations   Presentation
2.0 MB
Audio   Audio
48:37 Min
Transcriptions   Transcript
45 KB
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