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SAP and SAP User Group Executive Network (SUGEN) Announce SAP Enterprise Support Milestones

SAP and SAP User Group Executive Network (SUGEN) Announce SAP Enterprise Support Milestones
Read how SAP and the SAP user group executive network (SUGEN), a global federation of 12 key SAP user groups, announced an agreement on a defined list of key performance indicators that will be used to measure the success of SAP Enterprise Support services. Also announced was the rollout of a joint benchmarking program that will use key performance indicators to define and measure how SAP customers derive value from SAP Enterprise Support. In this joint benchmarking effort, the key performance indicators will be measured and tracked among a representative selection of customers
SAP and SAP User Group Executive Network (SUGEN) Announce SAP Enterprise Support Milestones
Date of Issue:
11 May 2009
Language:
English
Event:
SAP Flash Newsletter Archive - Online
Track:
May 2009
Solutions:
SAP Business Suite
Industries:
All Industries
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