Increasing Decision-Making Ability with Timely Business Insight at Allstate

Increasing Decision-Making Ability with Timely Business Insight at Allstate
Allstate, the largest U.S. property and casualty insurer, has standardized on the SAP BusinessObjects suite of business intelligence (BI) solutions to reduce costs, increase efficiency, and most importantly, capture the customer feedback necessary to ensure customer satisfaction. In this session, hear about the customer feedback dashboard that Allstate implemented, the project's goals and benefits, and Allstate's plans for future innovation.

Speaker(s):
Ed Burns, Business Analyst, Allstate
Keith Heerdegen, Senior Manager, Allstate

Date of Issue:
13 May 2009

Language:
English

Event:
SAPPHIRE 2009 Orlando Online - Orlando, USA (May, 2009)

Track:
Financial Services Industries Track

Solutions:
SAP BusinessObjects BI solutions
SAP BusinessObjects IM solutions

Industries:
Insurance

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