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Delivering Superior Customer Value through End-to-End Business Processes

Delivering Superior Customer Value through End-to-End Business Processes
Learn how you can leverage the SAP Customer Relationship Management (SAP CRM) application as well as other SAP Business Suite applications to support end-to-end processes in sales, marketing, and service. Hear SAP and BayerMaterial Science AG describe how you can use SAP solutions to bring unique value to customer-facing processes within your organization and launch successful initiatives.
Speaker(s):
Vinay Iyer, Vice President of CRM Solution Marketing, SAP
Kurt De Ruwe, CIO, Bayer MaterialScience AG
Date of Issue:
20 May 2008
Language:
English
Event:
SAPPHIRE 2008 Berlin Online - Berlin, Germany (May, 2008)
Track:
SAP Applications: CRM
Solutions:
SAP Customer Relationship Management
Industries:
All Industries
Access the content
Webcast   Webcast
52:00 Min
Presentation   Presentation
1.6 MB
Audio   Audio
52:00 Min
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