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"Differentiation Through Service Excellence"

"Differentiation Through Service Excellence"
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
Date of Issue:
02 Apr 2009
Language:
English
Event:
SAPPHIRE 2008 Literature Kiosk Online - Orlando, USA (May, 2008)
Track:
General
Solutions:
SAP Customer Relationship Management
Industries:
All Industries
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