SAP Service and Asset Management Empowers Best-Run After-Sales Businesses

SAP Service and Asset Management Empowers Best-Run After-Sales Businesses
Integrated end-to-end service and asset management processes are vital in cost-driven after-sales and service. Learn how the SAP solution for service parts management enables Caterpillar Logistics Services Inc. and how the SAP solution for service management with Questra Corp.'s remote service supports Philips Healthcare. Discover how SAP software empowers both companies to achieve higher customer satisfaction with reduced costs.

Speaker(s):
Christian Schmaus, VP, BU Service and Asset Management, SAP
Christoph Herzig, Dir, Customer Services Programs and Solutions, Philips Healthcare
Krish Srinivasan, Mgr, Technology Strategy and Business Development, Caterpillar Logistics Services Inc.

Date of Issue:
06 May 2008

Language:
English

Event:
SAPPHIRE 2008 Orlando Online - Orlando, USA (May, 2008)

Track:
SAP Applications: PLM/SCM/SRM/SAM

Solutions:
SAP Service and Asset Management

Industries:
All Industries

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