Case Study: Global Warranty Implementation at General Motors

Case Study: Global Warranty Implementation at General Motors
Hear about lessons learned and best practices used in large deployments, in the context of implementing the SAP Warranty Management application at General Motors Corp. The role of a global, scalable and integrated architecture will be discussed, along with the challenges and opportunities involved.

Speaker(s):
John Wyatt, Technical Lead, Global Warranty, General Motors Corp.
Michael Dessert, Dir, Architecture, General Motors Corp.
Patrick Lyons, Sr Mgr, IT, IBM Corp.

Date of Issue:
05 May 2008

Language:
English

Event:
SAPPHIRE 2008 Orlando Online - Orlando, USA (May, 2008)

Track:
Discrete Manufacturing Industries

Solutions:
SAP Business Suite

Industries:
All Industries

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