SAP User Experience Management Webcast

Studies show that end-user errors cause more than 50% of the issues impacting performance and execution of SAP applications, but building an accurate assessment of how well your end users interact with their SAP solution can be a difficult task. Surveys, off-the-job testing, and tracking calls to the help desk can only give you part of the picture. To fully understand the complete end-user experience, you need real, on-the-job data.

Today, SAP and partner Knoa Software Inc., offer SAP UEM – an advanced solution that provides specific metrics to help you identify, prioritize, and take action on the SAP end-user experience and performance issues impacting end-user adoption and effectiveness.

Join us online for insight into how SAP UEM provides real-time, comprehensive, and precise metrics that enable companies to:

• Optimize performance of their SAP solution and the people who use it
• Quickly isolate more than 50% of performance problems caused by users
• Improve productivity by identifying which specific application areas and users need additional support
• Create a metric-based user-performance plan that helps improve ROI and align business and IT objectives