Driving Efficiency with End-to-End Solution Operations

When business processes gain in complexity, it takes specialized expertise to integrate processes and solutions across application boundaries, which often includes non-SAP software. You need a reliable solution operations strategy to efficiently scope and document your maintenance work, manage incidents, change requests, process integration, and upgrades. IT organizations and business process experts will achieve greater efficiency, transparency, and solution availability in their application management by implementing end-to-end solution operations, a set of SAP Standards for solution operations, best practices, tools, and methodologies.

The End-to-End Solution Operations podcast series, delivered to you by SAP Active Global Support, provides you insight into standardization of solution operations, and how it enables you to manage your applications and mission-critical operations efficiently. Listeners will learn about the concept of End-to-End Solution Operations, along with the standards upon which they are based. In each of these podcast sessions you will hear from SAP experts about proven processes, pre-configured tools, best practices, and services that are available, allowing an increased positive impact on key areas, such as business process performance and availability, data consistency and transparency, as well as maintainability and upgradeability.