Berlin, Germany

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The SAP Infodays for Communication Service Providers 2006, October 10-11, 2006, in Berlin, Germany, showed attendees how to respond to the dynamics of a convergent world and how to maintain their margins or even better increase them.

Wireline, cable, and mobile operators are increasingly chasing the same groups of customers. And, with tempting offers coming at them from all sides, customers are showing a growing willingness to change their providers. During this exciting two-day event filled with information and insights, attendees learned how SAP solutions can help get innovative, convergent services and product bundles to market faster, manage and exploit intellectual property rights transparently, build a flexible and cost-efficient billing platform for convergent product offers, and increase customer loyalty

Download slides from the following presentations:

	Date	Title	Media	Language
	10 Oct 2006	Executing with Convergence: Changing Your Model to Win with Multiplay Offerings		English
	10 Oct 2006	SAP's Strategy Towards a Converging Telecom & Media Industry		English
	10 Oct 2006	Innovation, Convergence and Service Fufillment in a Multi-X World		English
	10 Oct 2006	Managing Rights and Royalty Payments - Revenue-Sharing in Partner Content Distribution Scenarios		English
	10 Oct 2006	From Information to Innovation - Decision Support at Reliance Infocom		English
	10 Oct 2006	Product Launch - Sales & Order Management for Telecommunications with SAP CRM and SAP NetWeaver		English
	11 Oct 2006	Practical experience in Customer Care with SAP CRM & SAP NetWeaver for Communication Service Providers (1)		English
	11 Oct 2006	Implementation of SAP CRM 2006s		English
	11 Oct 2006	SAP CRM in Detail - From Product Bundling to Multi-Channel Sales and Order Management		English
	11 Oct 2006	Differentiate and monetize new multiservice offers by introducing a single convergent Charging, Billing and Invoicing Solution		English
	11 Oct 2006	SAP's billing strategy for Communication Service Providers		English
	11 Oct 2006	Delivering on SAP Convergent Invoicing - Today and in 2007		English
	11 Oct 2006	SAP Convergent Invoicing in Practice - Actual Experiences & Cases from telecom operators		English
	11 Oct 2006	News & Outlook on SAP's Financial Customer Care		English
	11 Oct 2006	Web-Based Deployment: AT&T’s Use of Interaction Center		English