In today's consumer-centric merchandising landscape, comprehensive workforce management technology can solidify the bridge between employees and customers, allowing companies to offer better customer service while enhancing employee performance. And happy customers ultimately impact the bottom line.

Watch the Webcast

Enhance the productivity and efficiency of your company's most important asset - your employees. Learn how by viewing this Webcast replay presentation today.

Watch this on-demand Webcast to hear RIS News and a panel of retail industry insiders, including representatives from Nike, Friendly's, OfficeMax, and The Bon Ton, in a lively virtual retail roundtable to discuss:

• Business issues that drive workforce management initiatives
• Change management challenges and approaches to training
• Key performance indicators for measuring ROI
• Impact of workforce management on employee performance and customer service
• Operations and IT collaboration benefits

Speakers

• Matt McKinley, Senior Business, Systems Analyst, Nike
• Louise Kennard, Director Staffing, Budgeting, Expense Control, The Bon Ton
• Harry Hall, Senior Business and Configuration Analyst, OfficeMax
• Ana Alves, Project Manager Retail Systems, Friendly's Corp.
• Joseph Skorupa, Group Editor-in-Chief, RIS News