The Future Is Here -- SAP CRM Featuring
The Coca-Cola Company Webcast

Listen to the final installment of a special three-part Webcast series, The Future Is Here: SAP Customer Relationship Management (SAP CRM). If your organization has a current CRM initiative or is considering an upgrade to its SAP CRM application, then this SAP Webcast series is for you.

Watch the Webcast

You'll hear how the best-run businesses like The Coca-Cola Company have upgraded to SAP CRM 2007 and learn how they are using it to:

• Roll out a global call center solution
• Provide tight back-end integration to enable end-to-end business processes
• Enable a "Total Agent" concept to standardize call center best practices across country boundaries

Speakers

• Jeff Eberhart, Director, CRM Customer, Value Network, SAP Americas
• Cristian Popescu, CRM Global Solution Lead & Enterprise Architect, The Coca-Cola Company
• Stennis Shotts, Customer and Commercial Leadership Director, The Coca-Cola Company