BPO presents significant opportunities for organizations but is not "business as usual". SAP realized in 2003 that a software vendor’s typical way of operating, and the BPO providers’ "traditional" way of implementing, could be significantly improved – and set up significant and innovative operations in this space.

Watch the Webcast

SAP does not act as a BPO provider. It enables clients and BPO providers to achieve Business Process Outsourcing Excellence. SAP has aligned its solutions and services to BPO so that our BPO partners can deliver better services "Powered by SAP". This helps clients generate sustainable business value -- by dramatically reducing risk, lowering cost and improving quality. Learn how in this webcast.

Targeted at BPO decision makers, analysts, and providers, the Webcast will provide in-depth information on:

• What the problem with the traditional BPO model was
• How SAP addressed it and what its offering is in the market
• What results have been achieved so far

Speaker

• Christian Baader, Vice President BPO, SAP
• Gianni Giacomelli, Head of BPO Global Strategy and Marketing, SAP