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Studies show that end-user errors cause more than 50% of the issues impacting performance and execution of SAP applications, but building an accurate assessment of how well your end users interact with their SAP solution can be a difficult task. Surveys, off-the-job testing, and tracking calls to the help desk can only give you part of the picture. To fully understand the complete end-user experience, you need real, on-the-job data.
Today, SAP and partner Knoa Software Inc., offer SAP UEM – an advanced solution that provides specific metrics to help you identify, prioritize, and take action on the SAP end-user experience and performance issues impacting end-user adoption and effectiveness.
Join us online for insight into how SAP UEM provides real-time, comprehensive, and precise metrics that enable companies to:
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