Studies show that end-user errors cause more than 50% of the issues impacting performance and execution of SAP applications, but building an accurate assessment of how well your end users interact with their SAP solution can be a difficult task. Surveys, off-the-job testing, and tracking calls to the help desk can only give you part of the picture. To fully understand the complete end-user experience, you need real, on-the-job data.

Today, SAP and partner Knoa Software Inc., offer SAP UEM – an advanced solution that provides specific metrics to help you identify, prioritize, and take action on the SAP end-user experience and performance issues impacting end-user adoption and effectiveness.

Discover Exactly Where End Users Need the Most Help

Join us online for insight into how SAP UEM provides real-time, comprehensive, and precise metrics that enable companies to:

Optimize performance of their SAP solution and the people who use it
Quickly isolate more than 50% of performance problems caused by users
Improve productivity by identifying which specific application areas and users need additional support
Create a metric-based user-performance plan that helps improve ROI and align business and IT objectives

Speaker

Mark Tarallo, Business Development Manager SAP Education, SAP Americas
Jerry Dolinsky, Executive Vice President Worldwide Field Operations, Knoa Inc.
Matt Brown, Director Sales Engineering, Knoa Inc.

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