Every implementation or upgrade project entails some risks. But organizations around the world have discovered that a comprehensive quality management program offers the key to identifying and reducing those risks.

And now you can learn how to establish a technical quality management program at this Webcast sponsored by the SAP Services organization, "Demystifying Technical Quality Management and Risk Mitigation for Your SAP Implementation and Upgrade Projects."

The Secrets to Staying on Time and on Budget

At this informative Webcast, our expert panel will demonstrate how a technical quality management program can help you:

Enhance the success of your implementation and upgrade projects
Proactively identify and reduce risks
Keep your SAP projects on time and on budget
Discover problems up front -- when there's still time to rectify them
Incorporate best practices gathered from thousands of SAP projects

Plus, you'll learn how to leverage the SAP Active Global Support (SAP AGS) organization through SAP Safeguarding Services, the SAP Premium Support option, and more.

And, you'll hear how a technical quality management program helped Air Products ensure a smooth implementation of its SAP software.

Topics

Risk Mitigation Challenges
SAP Safeguarding - The "Who, What, and Why"
Customer Success Story: Air Products

Speakers

Eric Hess, IT Director, Air Products
Matt Healey, Senior Research Analyst, IDC Software and Hardware, Support Services and Network, Life-Cycle Services
Dave Parmele, Senior Director, SAP Consulting, SAP America
Robert Schmidt, Western Regional Manager, SAP Active Global Support, SAP America

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