Join SAP and Everest Group to learn how to understand risk in BPO, allocate it appropriately during the procurement of BPO services, and manage it on an ongoing basis.

Watch the Webcast

Topics

Targeted at BPO decision makers, analysts, and providers, the Webcast will provide in-depth information on:

• How management of risk increases the overall value that BPO can bring
• What framework to use for understanding and managing risk
• How to treat risk appropriately during the BPO procurement process
• How technology and implementation impacts a transaction's risk profile

Speakers

• Stephen Dunn, Managing Principal Europe, Everest Group
• Gianni Giacomelli, Head of Strategy and Marketing BPO Business Unit, SAP