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SAP Predictive Maintenance and Service

Move from reactive to predictive maintenance and service – with the Internet of Things

Move from reactive to predictive maintenance and service – with the Internet of Things

Reduce maintenance cost, increase asset availability, improve customer satisfaction, generate new service revenue and change to a usage-based business model with the Internet of Things (IoT) and SAP Predictive Maintenance and Service. Powered by SAP HANA in-memory technology, the solution analyzes large volumes of sensor data (such as temperature, vibration, or rotation speed) and issues an alert long before a machine breaks down. Combine sensor data with business information in your CRM, ERP, and enterprise asset management (EAM) systems – and move from reactive to predictive maintenance and service.

Why SAP Predictive Maintenance and Service?

Because the IoT solution uses real-time machine data and sophisticated analytics to determine equipment health – so you can predict and prevent failures. Asset manufacturers can dramatically improve customer service, and operators can maximize equipment uptime. 

  • Avoid costly disruptions by predicting equipment malfunctions before they happen
  • Use insights from sensor data to improve product quality, reliability, and customer satisfaction
  • Optimize resource management by sending technicians with the right parts at the right time
  • Prevent unplanned downtime, and schedule maintenance at a time that is least disruptive to operations

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Learn more about how our predictive maintenance tools use the Internet of Things (IoT), the Industrial Internet of Things (IIoT), and machine-to-machine (M2M) technology to transform field service and asset management.

Functional Capabilities
  • Asset health management and decision support
    Use health scores, anomaly detection, spectral analysis, and machine learning to optimize asset maintenance and servicing. Initiate preventive counter measures to enable a closed-loop maintenance and service process.
  • Extensible and high-performing platform
    Process huge volumes of information technology (IT) and operational technology (OT) data using sophisticated machine learning algorithms.
  • Operational analytics
    Leverage sophisticated predictive modeling and analysis tools – including statistical modeling, data discovery, asset scoring, visualization, and more.
  •  Business integration
    Integrate with remote business systems – including CRM, EAM, ERP, and non-SAP service software – to speed insight-to-action.

Solution brief: Data Science and Machine Learning in the Internet of Things and Predictive Maintenance

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Technical Capabilities
  • In-memory technology
    Harness state-of-the-art in-memory computing technology built on the SAP HANA platform.
  • IoT and IIoT connectivity
    Take advantage of device management, monitoring, connectivity, and IoT data transfer services. Optimize data management with scalable and cost-effective storage for time series data.
  • Visualization
    Visualize real-time data according to business needs – and expose valuable insights – with a unified and intuitive user experience.
  • Integration with SAP solutions
    Natively integrate with SAP enterprise solutions (such as SAP S/4HANA) as well as third-party maintenance execution systems. 
     

Deployment Options
SAP Predictive Maintenance and Service has two deployment options, the on-premise edition and the cloud edition.

SAP Predictive Maintenance and Service, cloud edition, runs on the SAP HANA Cloud Platform. The solution uses services like SAP Cloud Identity Access Governance and SAP HANA Cloud Integration – and can be extended if needed.

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Deploy SAP Predictive Maintenance
and Service on-premise or in the cloud

  • SAP Predictive Maintenance and Service, cloud edition
    The cloud edition offers a subscription-based pricing model based on the number of devices connected to the platform, as well as the number of measurements – which represents the volume of data stored in SAP. Vibration analysis is offered as an add-on, and is priced separately.  

  • SAP Predictive Maintenance and Service, on-premise edition
    The on-premise edition offers a perpetual license model based on the number of measuring or sensor points that are configured in the system. A base package is available for smaller scale implementations. This edition leverages SAP HANA as a hot storage for fast queries and predictive calculations, as well as SAP Sybase IQ for storage of IoT Big Data. 
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For general licensing information, consult Licensing SAP Software: A Guide for Buyers 

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Get the support you need to keep SAP Predictive Maintenance and Service running at peak performance. Our experts can help you maximize the value of your software, take advantage of new business models and capabilities, and more.

Troubleshoot and Maintain
SAP Support Portal: Search our knowledge base, log incidents, obtain license keys, download software, and more
 
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Connect with SAP experts – and get the latest news and views on SAP Predictive Maintenance and Service implementations, upgrades, innovations, and best practices.

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Visit our social network for enterprise asset management (EAM) professionals – and explore the latest news, blogs, and expert resources.

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Introducing On-Premise Predictive Maintenance Tools

Read how SAP Predictive Maintenance and Service, on-premise edition, offers customers a complete process from thing to insight to action.

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