ENHANCING CRM WITH SAP FOR INSURANCE Make yours a customer-centric organization with SAP CRM. To learn more, read: "Improving Organizational Performance Through Pervasive Business Intelligence" (PDF), IDC "Delivering Superior Customer Value in Insurance" (PDF); Log-in required "SAP Customer Service Management for Insurance" (PDF)

SAP for Insurance solutions provide the advanced claims, policy, and billing management capabilities insurers need to improve efficiency, profitability, and customer loyalty. In addition, the solutions enable insurers to implement best-in-class business processes, optimize reinsurance processes, and gain sophisticated functionality for statutory reporting.

SAP's comprehensive suite of insurance applications, integrated with our leading business support and analytical applications, helps optimize core insurance business processes, making it possible for organizations to achieve:

• SAP Claims Management
• SAP Financial Asset Management
• SAP Insurance Collections and Disbursements
• SAP Incentive and Commission Management
• SAP Reinsurance Management

In addition, SAP for Insurance:

• Supports core policy management processes through the SAP Policy Management application.
• Leverages the functionality found in SAP Customer Relationship Management (SAP CRM) – helping you to make your organization more customer-centric. Learn more.
• Supports adaptive business and redefinition of the insurance value chain by enabling a business process platform.

For a complete view of SAP for Insurance capabilities, see SAP Business Maps for insurance.

Leading Insurers Transform Business with SAP

	Cincinnati Insurance (PDF) – See how Cincinnati Insurance Companies created a virtual claims file to help its representatives address claims quickly and improve collaboration – regardless of their location – with SAP solutions.
	The Standard Life Assurance Company of Canada (PDF) – Discover how this provider of retirement, investment, and insurance products and services streamlined operations by automating its consolidation and reconciliation processes with the SAP BusinessObjects Financial Consolidation application.

Read about more business transformations with SAP solutions.

Learn More

"Policy Management with SAP for Insurance" (PDF)

"Reinsurance Life-Cycle Management with SAP Reinsurance Management" (PDF)

"SAP Financials for Insurance" (PDF)

"SAP Incentive and Commission Management for Insurance" (PDF)