More than 100,000 customers of all sizes and in all industries are transforming their businesses with SAP solutions. To see how SAP is helping companies like yours run better, watch the best-run stories showcased here. Explore how other customers are generating more value with SAP products and services.
Learn how Mexico's leading cargo railway operator optimized the performance of its core applications and related business processes using SAP Enterprise Support. By so doing, the firm shortened its lead times, accelerated financial closings, reduced transaction delays, and improved software change management.
Ferrero is a renowned Italian confectioner. Find out how it leveraged SAP Solution Manager and SAP MaxAttention to introduce comprehensive support for its business-critical processes running on SAP software – enabling it to lower total cost of ownership.
Based in Nagoya, Japan, Toyota Tsusho is the trading company of the Toyota Group. See how it set out to optimize continuous application lifecycle management and database performance, improve processing performance, and establish an appropriate archive policy using SAP ERP, SAP NetWeaver, and SAP Solution Manager.
Al Batha Group is one of the largest private business groups in the United Arab Emirates. Read how it set about ensuring its employees are supported by efficient business processes by engaging the services of SAP Enterprise Support and its advisory council to introduce innovations and get the best value from its SAP solution infrastructure.
See how this company established its status as the third-largest maker of two-wheeled vehicles in its home market and also become one of the top 10 manufacturers across the globe. To improve the processes for monitoring its SAP solutions, the company engaged the expertise of consulants from SAP Enterprise Support.
Learn how SAP Enterprise Support services helped apparel company MAS Holdings analyze its core business processes and fine-tune them for optimal performance. The company has since experienced more than 70% improvement in sales summary reporting and 80% faster reporting of material availability.
Read how a global technology company engaged SAP Enterprise Support to improve software peformance and response time by approximately 40% and reduce data inconsistencies to less than 1%. This helped ensure optimal performance of the company’s SAP ERP and SAP SCM applications during its peak selling period.
Deutsche Postbank is one of Germany’s leading retail banks. See how it took advantage of SAP MaxAttention and SAP Solution Manager when upgrading its SAP for Banking portfolio – quickly improving alignment with standard processes supported by the software.
See why Jakarta-based PT Indofood – a major food company with operations that cover all stages of production – relies on SAP Enterprise Support services to help ensure it gets the most out of its SAP software while increasing profitability.
Learn how this German electronics player closed an SAP Enterprise Support agreement to establish a strong IT infrastructure in order to continue providing excellent customer service, meet market demand, and keep ahead of the competition. It was not disappointed.
Read how this U.S. consumer products company leverages maintenance for project and maintenance activities by engaging SAP Enterprise Support and implementing SAP Solution Manager. The company implemented a change control tool that facilitates audits and integrates with the help desk for greater accountability.
Oil and gas producer Surgutneftegas is one of the largest companies in the Russian oil sector. Watch how it uses SAP Solution Manager to establish a common set of global processes and keep its massive business running smoothly.
Learn how International Paper enhanced its reporting performance for its business warehouse with SAP MaxAttention.
With a turnover of €540 million and sales of 429,000 tons of paper, this German market leader in thermal papers runs production 24/7. Find out how SAP Enterprise Support helped its IT staff meet this stiff challenge.
Discover how Bank of Ireland chose SAP Bank Analyzer to address regulatory compliance issues surrounding Basel II. In doing so, they became the first bank to go live with the latest release of the SAP Basel II for Banking package.
Learn how an oil and gas company upgraded to the latest release of SAP ERP in just four and a half months. By so doing, the company laid the foundation for deploying the industry-specific functionality in SAP for Oil & Gas solutions while improving efficiency, transparency, risk control, and information availability.
Learn how New Jersey utility company PSEG engaged SAP MaxAttention services to improve operational processes. By adopting best practices for operational services, PSEG freed significant IT resources by automating many processes and eliminating the need for many time-consuming manual efforts.
Find out how Varian Medical Systems succeeded in boosting user adoption of SAP Interactive Forms by Adobe, thanks to SAP Enterprise Support services. The prescription was a dynamic prototype of a new form, created during an interactive workshop, that redefined workflow to suit end-user requirements.
Find out how Sunbulah Food & Fine Pastries Manufacturing Company in Saudi Arabia has used SAP ERP to integrate and automate processes throughout the entire company. The company's management can now better control operations and improvements in many areas.
OTE Group is a leading automotive distributor and dealer. Find out how it worked with the SAP Active Global Support organization to speed innovation and accelerate the deployment of SAP software enhancements – reducing manual IT testing processes and making upgrade projects more efficient.