- May 23, 2013VMware and SAP Collaborate to Deliver SAP® Solutions as a Service on VMware Cloud Infrastructure ›
- May 23, 2013SAP Runs Faster in 2013 BrandZ Ranking of Most Valuable Global Brands ›
- May 21, 2013EMPEA Launches New Tool Using Analytic Solutions from SAP to Help Guide Responsible Investment in Emerging Economies ›
- May 22, 2013SAP Commits to Driving Skills Development and Job Creation in Africa ›
- May 21, 2013SAP to Help Unlock the Value of Consumer Data Residing in Mobile Networks With New Cloud Offering Powered by SAP HANA® ›
- May 21, 2013New Guide from SAP Helps Enterprises Navigate the Mobile Commerce Opportunity to Engage Customers and Build Loyalty in Developed and Emerging Markets ›
- May 21, 2013SAP to Work With Specialisterne to Employ People With Autism ›
- May 16, 2013HP and SAP Advance SAP HANA through Joint Innovation ›
- May 16, 2013SAP Energizes Its Ecosystem With the Power of SAP HANA®, Driving Growth Opportunities and Accelerating Innovation for Customers ›
- May 16, 2013SAP Unveils SAP HANA® Platform Innovations for Big Data and Spatial Processing ›
Explore Customer Stories
More than 100,000 customers of all sizes and in all industries are transforming their businesses with SAP solutions. To see how SAP is helping companies like yours run better, watch the best-run stories showcased here. Explore how other customers are generating more value with SAP products and services.
Business Process
Business Analytics
Technology
Industry
Services
Retail
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Frucor Beverages: Customer Testimonial Video›
Hear how Frucor Beverages is using SAP software for asset management to help run its logistics, assets, and depots better.
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FamilyMart›
See why FamilyMart – a franchise chain of convenience stores, with approximately 15,000 marts in Japan and around the globe – contracted the System Landscape Optimization group of SAP Consulting when it decided to upgrade its SAP ERP application, which supports FamilyMart’s business operations 24x7.
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Genossenschaft Migros Aare›
Get an inside look at how this huge Swiss retail firm used SAP Test Data Migration Server to reduce the data required to feed its software test environments to 10% of its production data. SAP Consulting assisted in the implementation.
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Chico's FAS: Customer Reference Video›
Chico's FAS Inc. is a leading U.S. retailer, with multiple brands, in 1,100 specialty stores. Discover how Chico's deployed SAP BusinessObjects Global Trade Services to consolidate information, achieve greater accuracy, and optimize the classification process. The company realized its ROI goals well ahead of schedule.
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EDEKA: Customer Testimonial Video›
Watch and learn how EDEKA, the largest German food retailer, runs SAP software for extended warehouse management and transportation management.
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Hillarys Blinds: Customer Reference Video ›
Hillarys Blinds is a leading distributor of custom blinds and window treatments in the UK. Watch how the company is using SAP CRM to run its business like never before.
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bauMax›
See how one of bauMax, Europe’s largest home improvement chains found what it was looking for in SAP for Retail solutions. The company built a strong IT foundation to support growth and its strategy for centralization with industry-strength software, which delivers the highest level of data consistency.
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Chick-fil-A›
Chick-fil-A operates 1300 restaurants in 37 U.S. states. Learn how it maintains its keen focus on customer service, product quality, and franchisee relations by using frontline management technology Sybase SQL Anywhere to play an essential role in maintaining productive franchisee relations.
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Hasbro: Customer Testimonial Video›
See how Hasbro uses SAP Business One within its emerging markets to reimagine, reinvent, and reignite its play brands for today's market – allowing consumers to experience the Hasbro brands anyway they want.
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PUMA›
Wondering how to integrate internal and external systems? Follow this leading sportswear company and its partner SAP Consulting as they implement SAP NetWeaver Process Integration in four months, enabling the company to take the first step to a company-wide SAP ERP template as part of its global restructuring program.
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Soundstore›
Soundstore is one of southern Ireland’s leading electrical and computer retailers. Read how it turned to SAP Business One to replace its homegrown business system with a more scalable solution – bringing new visibility into and greater control over the business.
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Benetton Group: Customer Testimonial Video›
Benetton manufactures men's, women's, and children's casual wear, footwear, and accessories and is present in 120 countries. See how Benetton is using SAP solutions for GRC to reduce risks, ensure compliance, and save costs.
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Suning›
Learn how the largest retailer in China went live with the SAP HANA platform after just two weeks of implementation, and how it improved its performance between 10 and 1000 fold.
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B &Q / Kingfisher: Customer Testimonial Video›
Hear how B & Q (part of Retailer Kingfisher) uses forecast and replenishment solutions from SAP to add to business value and profitability.
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CKE Restaurants›
Learn how the parent company of two leading restaurant chains has reduced its budget cycle by one-third, accelerated its forecasting process, and gained insights to drive timely decisions with SAP BusinessObjects Planning and Consolidation. Now the firm can consolidate company-wide data in hours to meet deadlines.
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Dow Corning›
Learn how Dow Corning Corporation’s global IT staff chose SAP Extended Diagnostics by CA Wily to help maintain high availability for the Web-based SOA in a highly complex IT environment. This tool provides 24x7 application monitoring, proactive incident detection, and troubleshooting functionality.
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Lenovo: Customer Reference Video›
Hear how Lenovo is using SAP Supply Chain Management to help run its business better.
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Al-Futtaim Group›
Read how this leading retail company standardized its processes and enhanced its HR efficiencies with SAP ERP Human Capital Management, reducing the cost of employee administration and compliance and improving employee satisfaction.
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Grupo Ultrafemme›
Discover how Mexico’s Grupo Ultrafemme, a market leader in the luxury retail sector, gained competitive edge. Implementing the SAP CRM rapid-deployment solution has enabled the company to obtain extensive knowledge of its customers’ spending habits and build greater expertise in customer care.
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Kyobo Book Center ›
With the help of technology from Sybase, an SAP company, Kyobo Book Center is creating services to provide customers with a more comfortable and convenient shopping environment.
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Bluefly›
See how Bluefly, a leading online retailer of designer brands, is using SAP BusinessObjects solutions to gain flexible, integrated reporting functionality that spans marketing, merchandising, and finance. Bluefly now has more trusted information and greater visibility across the entire company.
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EMI Yoshi›
See how EMI Yoshi is making strides to accommodate increasing business complexity with an SAP Business All-in-One solution and BI and mobile solutions from SAP. In assisting its customers to entertain effortlessly with its single-use, high-end tableware, EMI Yoshi is now moving the business to the next level.
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Kenneth Cole Productions: Customer Reference Video›
Kenneth Cole Productions is a retailer and wholesaler of men's and women's footwear, apparel, and accessories. See how the organization is using SAP for Retail to get the right information to the store level and better assist and understand customers.
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Kwik Trip›
Read how Kwik Trip deployed SAP Afaria frontline management software to meet compliance requirements.
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HSE24›
Find out how SAP CRM helped this home shopping network link its customer service center with TV programs and integrate all relevant internal and external functions, including logistics, accounting, and vendor management, on the same platform, enabling sales and service agents to take fast, customer-oriented action.
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Virgin Entertainment Group: Customer Reference Video›
Virgin Entertainment Group operates 13 Virgin Mega Stores in North America, offering music, DVD, book, and video game products. Discover how the organization is using SAP for Retail to introduce more pricing flexibility, save implementation and running costs, and improve the speed of service at stores.
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El Machetazo: Customer Testimonial Video›
Hear how El Machetazo runs SAP ERP on the ASE database from Sybase. With ASE, moving 280,000 stock-keeping units (SKUs) on the server takes four hours instead of four days.
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Steve and Barry's: Customer Reference Video›
Steve and Barry's LLC offers casual wear for the entire family through more than 200 stores across the United States. Discover how this growing company is using SAP for Retail to gain a mature IT infrastructure, support the right decisions, innovate around business processes, and enhance the customer experience.
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BCBG Max Azria Group: Customer Testimonial Video›
Hear how BCBG Max Azria Group leverages SAP for Retail solutions to increase customer loyalty by managing customers' information as they shop – online, mobile commerce, or brick and mortar.
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Izumiya›
See how Japan-based Izumiya used SAP BusinessObjects XI to support its Frequent Shopper’s Program – and to make optimal use of information storewide. It now relies on the software to expedite promotional activities and reduce operating costs while providing lower-priced goods to money-conscious consumers.
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Under Armour›
Learn how this leading maker of athletic apparel, footwear, and accessories used SAP Business Planning and Consolidation to decrease the time needed to prepare its monthly close from eight weeks to two weeks and also gain better insight into drivers impacting financial results.
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Pacific Coast Feather›
Read how a consumer products firm consolidated its e-commerce Web sites into an integrated application infrastructure by upgrading to SAP CRM. By so doing, the company created more agile online marketing campaigns targeting specific customers and segments, generated higher online sales, and reduced reliance on IT.
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HMV Japan›
HMV Japan supports the entertainment needs of anyone interested in music or videos. Read how SAP Sybase IQ enables it to balance functionality with the cost of its new marketing system, while integrating in-store and e-commerce Web site data for detailed analysis.
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REI Sapphire 2012: Customer Testimonial Video›
Hear how REI set in motion its vision to have an integrated merchandising tool on one platform by implementing the SAP Planning for Retail application. By moving 500,000 SKUs into a more efficient system and switching to cost-based accounting, REI has improved planning, visibility, and reporting processes.
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Welspun›
Read how a global manufacturer is supporting growth in its textile and retail divisions by relying on SAP Point-of-Sale and SAP NetWeaver Business Warehouse. The software is automating information sharing enterprise-wide, enabling multichannel retail access, and improving visibility for supply chain processes.
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Chico's FAS: Customer Reference Video›
Chico's FAS Inc. is a specialty retailer of apparel and accessories under several popular brand names. Learn how rapidly growing company is using SAP for Retail to lower total cost of ownership, reduce manual labor, support decision making, improve customer satisfaction, and more.
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Optima Packaging Group›
Learn how this fast-growing German packaging manufacturer achieved stable IT operations while providing its customers with fast, competent support by integrating SAP IT Service Management with SAP Customer Relationship Management.
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Grupo Ultrafemme ›
Learn how Mexico’s Grupo Ultrafemme, a market leader in the luxury retail sector, gained competitive edge by implementing the SAP CRM rapid-deployment solution. The company has used the software to obtain extensive knowledge of customer spending habits and build greater expertise in customer care.
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Technopolis›
Learn how SAP CRM helped Bulgaria's leading retailer of consumer goods open an Internet sales channel that gives customers a new way to shop while making order processing more efficient and accelerating the flow of information, enabling the company to improve marketing opportunities and stay ahead of the competition.
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Luxottica Retail›
See how Luxottica Retail Australia used SAP Real Estate Management to improve the visibility of costs associated with managing the company's leased retail spaces – resulting in reduced costs and higher profits.
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The Home Depot: Customer Reference Video›
The Home Depot is the world's largest home improvement retailer. Discover how the organization is using SAP for Retail to streamline business processes, enable consistent and full visibility of inventory, and improve customer experiences.
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Booths›
Booths is a UK retail grocer. Read how it gained an understanding of its product movement by leveraging SAP BusinessObjects Web Intelligence – providing an unprecedented level of operational insight.
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Tommy Hilfiger: Customer Testimonial Video›
Tommy Hilfiger delivers superior styling, quality and value to consumers. In Europe, Tommy recently put its entire Look Book, featuring upcoming collections, on the iPad. The company uses Afaria to protect the Look Book data on hundreds of mobile devices.
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UNITED ARROWS›
Discover how UNITED ARROWS, one of Japan's leading retailers, used SAP BusinessObjects XI to improve its merchandising operations. The new software allows the company to extract data needed to perform analyses and enables better decision making through real-time understanding of key performance indicators.
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Hillarys Blinds: Customer Testimonial Video›
Learn how SAP CRM helped this integrated manufacturer and retailer of specialized blinds and other window covering products. Hillarys Blinds can now complete the full quality side of selling blinds, fitting the blinds, and taking final payments, making its customers very happy.
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Indigo Books & Music: Customer Testimonial Video›
Indigo Books & Music is the largest bookseller in Canada. Watch and see why it chose SAP Extended Warehouse Management to optimize its supply chain, increase efficiencies, and reduce costs – helping the company innovate, free up capital and enable the flow of goods.
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Coldwater Creek: Customer Reference Video›
Coldwater Creek Inc. specializes in women's apparel, jewelry, and accessories, with retail stores throughout the United States. Discover how this growing company is using SAP for Retail to integrate finance and human capital management, improve inventory management, share data across sales channels, and more.
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Colruyt Group›
Using SAP Sybase IQ, Colruyt Group has been able to aggregate and analyze 45 years of accumulated data. Read about the success.
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hhp›
Find out how this rapidly expanding German retailer of massage beds and equipment – experiencing 30% to 40% year-on-year growth – built an integrated business with always-on iPad connectivity for sales teams based on SAP Business One. The implementation helped it accelerate direct sales and expand into new markets.
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Migros›
Learn how this leading Swiss retail company uses SAP Enterprise Support to safeguard the stability of its IT systems. This round-the-clock service helps ensure smooth, reliable IT operations, with any issues being identified and solved quickly and efficiently.
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Boulanger›
Learn how this leading French multimedia and domestic electronics retailer uses SAP BusinessObjects Profitability and Cost Management to analyze and compare prices, delivery, and payment terms and maximize the company's purchasing power to negotiate the best contracts in a fast-moving, customer-driven market.
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Societe de Transport de Montreal: Customer Testimonial Video›
Watch how Societe de Transport de Montreal (STM) has co-innovated with SAP on developing and implementing the SAP Precision Marketing solution. STM has used the solution to develop a loyalty programto communicate with customers while they are on the go.
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Ripley›
Find out how Ripley, a retail banking and finance firm with locations throughout Peru and Chile, wanted to consolidate its various databases and adopt a more customer-oriented approach to business with robust but user-friendly business intelligence tools. SAP BusinessObjects solutions made this a reality.
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Majid Al Futtaim Retail ›
Learn why MAF Retail chose SAP BusinessObjects Financial Consolidation and SAP BusinessObjects BI solutions to meet its requirements for faster, more automated access to and analysis of company-wide information. The software also offered MAF Retail scalability to accommodate further growth.
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Magrabi Retail Group›
Read how SAP BusinessObjects Access Control helped this Egyptian fashion eyewear company safeguard its company image, provide ongoing protection against fraudulent activity, and improve its corporate governance processes.
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BP International: Customer Reference Video›
BP owns and manages about 6,000 stores and has 20,000 stores that carry the BP brand, serving 15 million customers a day. Discover how the organization is using SAP for Retail to target customers more effectively, better manage volume, and reduce back-end costs.
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