More than 100,000 customers of all sizes and in all industries are transforming their businesses with SAP solutions. To see how SAP is helping companies like yours run better, watch the best-run stories showcased here. Explore how other customers are generating more value with SAP products and services.
William Wrigley Jr. Co. is a family-owned business. Learn how this global business is using SAP solutions to implement a trade promotions management plan, create simple-to-use analytics for its sales and marketing force, and drive ROI through better planning.
See how Australia-based Country Fire Authority uses the SAP Customer Relationship Management application, part of the SAP Emergency Management for Public Sector package, to reach out to citizens and help ensure the safety of the community.
Learn how the Longre Education Group used the on-demand SAP Business ByDesign solution to consolidate and integrate sales and CRM data. This provided the company with a single, real-time view of sales and customer-related information, more accurate forecasting, and the ability to identify new sales opportunities.
Learn why Orasure chose SAP Business All-in-One and SAP BusinessObjects software to replace its IT infrastructure. The company chose SAP Business All-in-One for templates and proven best practices – and SAP BusinessObjects software was integrated to ensure that business processes could execute in only one way.
In this one-on-one interview with Bloomberg, Haydar Haba, founder of IntelePeer offers thoughts about IntelePeer’s business model, growth, and business core values.
Find out how this Italian manufacturer of packaging systems uses the SAP Customer Relationship Management (SAP CRM) rapid-deployment solution to its subsidiary in China. OCME is using the software to improve transparency in the sales pipeline, gaining a clear view of market demand, and promoting productive relationships with customers.
Read how this green-energy leader in Australia succeeded in increasing its lead on the competition in a young industry with burgeoning regulations by streamlining the instructional process to build a knowledge workforce. It got its power boost from the SAP Productivity Pak application.
Find out how success breeds success for SANDS Technologies, as satisfied customers talk to their peers about the advantages of the latest version of the SAP Business One application. With the integration of SAP Crystal Reports software, SAP Business One is helping customers outperform their competition.
Watch this video to learn how SAP and partner Hubwoo work together to deliver value to procurement organizations.
Take an in-depth look at how this Japanese manufacturer of consumer electronics created a virtual company with an SOA-based supply chain management system in a "green" factory, enabling seamless coordination between processes that led to cost savings and improved competitiveness through more efficient operations.
See how Kayserigaz used SAP Business Communications Management and SAP Customer Relationship Management and Billing for Utilities to manage its contact center to improve the quality and efficiency of customer service processes.
Numerical Algorithms Group is a leader in providing mathematical and statistical software to companies worldwide. Examine how the company is using SAP Business ByDesign to integrate operations, enable transparency, and gain a holistic view of the company.
Read how this provider of technical services for product development, safety testing, and certification is using SAP Multiresource Scheduling to enable professional resource management. Learn how the application is a strategic part of the company's drive to harmonize business processes across its locations worldwide.
Learn how this Utah-based supplier of personal care products implemented SAP Customer Relationship Management – and improved customer experience while saving significant cost and effort in internal IT resources.
Learn how NKU is using SAP software to help manage the student lifecycle, helping its students make better decisions and enabling its Web infrastructure. Learn how the organization was able to complete the project under budget by 10%, while using the SAP solution to deliver more than the original scope.
Pacific Coast Feather Company is the largest basic bedding company in North America, doing about $300 million in business. Learn how the company is using SAP solutions to target a new customer base, streamline its ordering processes, and provide better service.
Watch how SAP and partner Capgemini Procurement Services work together to deliver value to procurement organizations.
Learn how Milestone, a seller of mounting solutions for projectors and flat-panel TVs, used SAP software to bring more value to its company and the flexibility to meet its objectives. SAP supported the company's nine-month implementation.
When Fraport needed a system that was flexible and scalable – one that enabled it to make structure updates on its own – the company chose SAP BusinessObjects software. Watch how SAP software has helped Fraport gain better control over database and IT security, and how it increased quality control.
TAM Ceramics is a manufacturer of ceramic powders for aerospace, automotive, and other industries. See how this innovative company is taking advantage of SAP Business ByDesign to ease the administrative burden on users, improve its internal business processes, and enable the organization to reach its goals.
Patients from all over the world receive excellent medical care at this renowned German hospital. Read about the support its international office gets from patient management software based on SAP Customer Relationship Management to win patients from abroad, gain their loyalty, and generate additional revenue.
Greenheck Fan Corp. is a leading manufacturer of ventilation equipment. Discover how this industry leader is using SAP Business All-in-One to achieve its vision of shorter production and shipping cycles, increased order velocity, and acquiring new business.
Having accurate financial data is important for every company – but essential for Heraeus, a company dealing with precious metals. By having its data easily accessible, Heraeus has gained more transparency into transactions and potential risks.
Learn how Pacific Drilling implemented SAP solutions in 16 weeks. Pacific Drilling chose SAP for our trusted solutions and built-in best practices. SAP solutions were needed for quick, reliable, efficient decision making with more information and to prepare for growth.
Estafeta Mexicana is a courier company that offers express services throughout Mexico. The company was looking to become a one-stop service for its customers. See how Estafeta is using SAP solutions to transform its business, standardize processes, and gain greater visibility.
Southern California Edison provides electricity to more than 14 million customers in more than 180 cities. Watch how the company is running SAP's business warehousing software on the SAP HANA platform to improve reporting and data analysis – getting reports four times faster than before.
See how this Swedish energy mammoth improved access to and versioning of some 2 million technical drawings by introducing SAP Easy Document Management software. Besides gaining functionality that met its needs, integrating the software with the existing SAP ERP application and AutoCAD software is a real plus.
See how Asia’s largest distillery, Radico Khaitan, gains more transparency and agility through SAP ERP and SAP Supply Chain Management transportation management capabilities.
See how this German manufacturer of robitics parts gained an overview of complex configurations by deploying SAP CRM. The software helped it understand global markets better, spot new sales opportunities faster, and enhance its business performance.
Hilti is a prime partner for construction professionals worldwide, manufacturing tools for fastening, drilling, and demolition. Learn how the organization is using SAP solutions to simplify its IT landscape, implement a common business model, and transform sales processes.
Watch Bloomberg interview Hanko Kiessner, CEO of Packsize International, on innovation. Learn Packsize innovated to completely change the paradigm for providing corrugated boxes.
Learn how this leading chemicals company upgraded to the latest release of the SAP Customer Relationship Management application to gain a full customer view, cut operating costs by half, and reduce maintenance costs by more than 30%.
Saladino's is a growing foodservice distribution company, based in California. Learn how this innovator is using SAP Business All-in-One to reduce costs, gain greater efficiencies, leverage best practices, and adapt to change and growth.
Industrial Electric Wire and Cable is a distributor of wire and cable products. Learn how the company is using the SAP CRM on-demand solution to create a repository of data to improve strategic decisions, gain visibility into real-time data, and enable the sales force to pursue more business opportunities.
Learn how, with the use of SAP SCM, Sauer Danfoss was able to present requirements to suppliers – and give suppliers more visibility into the company with real-time interaction. With SAP software, Sauer Danfoss can react faster to customer orders and quickly communicate to the supply network.
Learn how this leading Turkish insurance company approached its future growth by developing alternative distribution channels. By leveraging SAP Customer Relationship Management (SAP CRM), the company integrated call-center and Internet-based channels to effectively expand its marketing efforts.
SourceGas aims for exceptional customer service. That’s why it brought an outsourced call center in-house and why it used SAP Customer Relationship Management and SAP Business Communications Management to cut call handling times in half.
Prognosys Pvt. Ltd. is the number one IT research firm in India. Discover how this rapidly growing organization is using SAP Business ByDesign to avoid unnecessary costs, accelerate processes, track sales to target the right opportunities, and flexibly grow the business.
Learn why Pegasystems chose SAP ERP Financials and SAP Business All-in-One to help implement global regulation and taxation – along with multi-language and multi-currency across the world. The result: as they scale they have a system in place that can support their financials.
Learn how Ateeco is using SAP Business All-in-One to gain the insight needed to help grow its business.
T-Systems is a major German information and communications technology provider. Find out how it swapped its established customer relationship management (CRM) software – with a 3,500-user base and wide range of functions – for SAP CRM with fewer interfaces and less maintenance – seeing operating costs fall by 15%.
The Port of the San Diego is a public sector agency with 600 employees. The Port manages the busy San Diego Harbor and administers and protects the public lands along San Diego Bay. Learn how the organization is using SAP solutions to standardize processes, streamline efforts, and improve customer service.
Find out how SAP achieved better transparency of customer relationships when it upgraded to the latest release of SAP Customer Relationship Management (SAP CRM). SAP CRM 7.0 supports SAP in optimizing sales processes, enabling the sales force to collaborate more effectively and build stronger customer relationships.
The University of Newcastle has a student body of 17,000, of which 4,000 are postgraduate students. Discover how the university is using SAP solutions to implement a fast-track implementation, streamline the application process, and increase its number of students.
Ateeco Inc. makes and distributes the well-known Mrs. T's Pierogies throughout the United States. Learn how this growing company quickly deployed SAP Business All-in-One and is using the solution to close the books faster, capture real-time, accurate information, and build a foundation for the future.
Learn how SAP BusinessObjects GRC solutions, Solution Manager, and CRM IT services helped Pioneer Foods stay more innovative, enabling business process monitoring so that the company could be more aware of where it really needed to spend its time and effort.
Mountain States Pipe and Supply provides products and services for the utilities industry. Learn how the company is using SAP Business ByDesign to dramatically reduce IT costs, optimize HR processes, improve relationships with partners and customers, and scale with growth.
To complete SAP software upgrades for multiple government agency user communities, read how the government of this Canadian province used an "upgrade factory" approach and the latest technology and tools. It completed the daunting project on time and within budget with help from SAP Enterprise Support.
Read how this major manufacturer of meat casings, present in 14 countries and with sales distribution in over 120, homogenized the processes and data throughout its many locations based on an implementation of SAP Business Suite. The result was heightened efficiency in its business activities.
Learn how this South Korean chemicals and plastics company improved operational efficiency and applied industry best practices with the SAP Business All-in-One solution. With access to real-time stock inventory and management reporting, the company is now preparing to diversify and expand operations into new markets.
Learn how this chemicals company has used SAP Business One to link its local sites with the SAP ERP application used in its headquarters and large manufacturing facilities. Read about business network integration that enables 360-degree customer visibility and streamlined reporting.
Listen as Welch Allyn discusses how the SAP Paybacks and Chargebacks application by Vistex help the company streamline chargeback processes – reducing errors, validating claims, avoiding disputes, and preventing overpayments.
IntelePeer Inc. is a leader in hosted rich-media communications, enabling carriers, businesses, and software vendors to deliver voice and multimedia capabilities. Learn how the company is using SAP Business ByDesign to automate its functions, gain clarity and transparency, and enable growth across its operations.
Learn how MRG achieved corporate objectives of standardizing business processes, centralizing their back office process, and making their environment effective and efficient. With SAP software, MRG was able to consolidate financial, purchasing, and project management processes across its eight operating companies.
See how Cardinal Health uses the customer interaction center functionality within SAP Customer Relationship Management to support a “case management” approach to customer service, where episodes are never treated in isolation but as comprehensive interactions.
Read how a consumer products firm consolidated its e-commerce Web sites into an integrated application infrastructure by upgrading to SAP CRM. By so doing, the company created more agile online marketing campaigns targeting specific customers and segments, generated higher online sales, and reduced reliance on IT.
Discover how SAP Interactive Forms by Adobe is enabling a leading UK newspaper publisher to provide self-service HR operations for time-constrained employees and managers. The publisher has slashed cycle times for its HR processes by up to 75% and shifted IT resources to more value-added activities.
Watch this video to learn how SAP and partner Deloitte work together to deliver value to procurement organizations.
Check out how Asecom Financial Systems is attracting new customers – and supporting current ones better – with the latest version of the SAP Business One application. Features and functions support new reporting capabilities and streamlined business processes, and upgrades are going quickly and smoothly.
View how Titanium Metals chose SAP BusinessObjects software to help unify its global set of KPIs. It's favorite result? The dashboard that changed the way the company manage orders.
Coolerado Corp. manufacturers, markets, and distributes innovative, energy-efficient air-conditioners and related equipment. Learn how this ambitious company is using SAP Business ByDesign to quickly qualify leads, better manage inventory, increase margins, boost profitability, and more.
Learn how SAP solutions are enabling Hydro One to renew Ontario's transmission and distribution grid to connect customers to safe and reliable electricity while meeting the demands of green energy.
Learn how SAP channel partner Seidor successfully connected Pulcra Chemicals to nine countries across the globe in only nine months. The worldwide operating supplier of innovative specialty chemicals is now using SAP Business All-in-One for Chemicals to automate processes and gain global transparency.
The nonprofit Direct Relief International provides medical aid such as medicines, medical supplies, and related equipment. Discover how the organization is using SAP solutions to integrate disparate systems and automate processes to better distribute its goods.
Capita Group PLC is a business process outsourcing and professional support services business based in the UK and has 25,000 employees. Watch how Capita is using mySAP CRM to grow its business, improve efficiency, and increase renewals and new business.
Read how Coca-Cola Hellenic transformed its IT environment by rolling out powerful and integrated SAP applications to mobilize its business processes. The software helps provide a sustainable platform for future growth and enhancements and significant efficiency improvements in commercial business processes.
Fr. Jacob Söhne is the number one modular pipework systems company in Europe and uses SAP Business All-in-One to enhance its metal processing production. Learn how the company uses SAP solutions to understand its business and map out a plan for success.
Learn how Statoil used SAP HCM recruiting software and SAP Talent Visualization by Nakisa to meet talent management goals and support the merger of companies. The company also plans for more Nakisa functionality.
The Nebraska Book Company is a United States-based college textbook company. Learn how it weathered a dramatic loss in market share to online dealers with SAP Sales OnDemand – retooling its sales organization to compete more effectively and provide prompt, personalized services to customers.
Learn how the SAP Business All-in-One solution helped Nuestro Queso support their aggressive business plans and serve as a scalable platform as they prepared for rapid growth. Industry best practices gives flexibility and inherent structure to marry all the pieces of their business in their ERP system.
See how this professional services company in India uses SAP Business ByDesign to run better by providing 24/7 support for its finance, customer relationship management, and project management requirements.
BendPak Inc. is among the leading automotive service equipment manufacturers in the global vehicle repair market. Discover how the company is looking to SAP Business ByDesign to supporting key business processes, deliver best practices, and serve as a foundation for growth.
Learn how Smith Micro develops and markets mobile software products and services with the use of SAP. With SAP, see how the company is increasing sales and how Smith Micro can buy other companies to seamlessly add to its system and manage a single system of legacy books and reducing IT costs.
Learn how SAP enables PepsiCo to meet their sustained vision through SAP CRM TPM. PepsiCO can now improve accuracy with managing their cash settlements and improve service levels and how they are managing equipment and improving revenue streams out of equipment service management.
Learn how SAP helped Dorset County save money and reduce cost pressures. As the cornerstone of Dorset County's cultural and business change process, SAP solutions helped the council prepare for organizational change.
SWIFT supplies secure messaging services and interface software to wholesale financial entities. Learn how the organization is using SAP solutions to modernize the sales process, prepare more effectively for client meetings, and make more accurate forecast sales.
OneVision Solutions provides videoconferencing solutions, services, and training. Find out how this dynamic company is using SAP Business ByDesign to provide access to corporate data any time, anywhere; monitor sales by product, customer, and region; focus on core competencies; and achieve competitive advantage.
Learn how Murray Energy chose SAP Business All-in-One and SAP BusinessObjects Business Planning and Consolidation to support its legacy system. Murray Energy chose SAP because of SAP's commitment to mining.
Read how Weight Watchers Israel successfully implemented SAP Business One to efficiently manage skyrocketing growth and optimize business processes. The company now benefits from improved communication and collaboration, a clearer view of its customers, and better sales management.
Electronic Payment Exchange provides integrated payment solutions, including payment processing, reporting, and back-office services. Learn how this innovator is using SAP Business ByDesign to alleviate the burden on IT, focus internal resources, integrate disparate systems, and more.
Learn how SAP developed a platform to help sustain the growth of this optimistic company. LIG chose a system that had business intelligence rules and processes embedded in the solution, requiring no customization. LIG has increased customer satisfaction through improved ordering, delivery, and prediction analytics.
Learn why this global automotive industry leader selected SAP software to improve control over parts supply and logistics. With SAP Service and Asset Management and SAP Service Parts Planning for Automotive, it improved visibility into inventory and customer orders, reduced inventory, and increased part sales.
Find out how a leading software provider is improving customer service and increasing operational efficiency by relying on SAP CRM. Through its native integration with SAP ERP and highly intuitive user interface, SAP CRM is supporting integrated cross-departmental processes along with a broad set of business users.
Mondi is a leading international paper and packaging group. See how the company is using SAP solutions to improve knowledge sharing, enhance customer communication, and retain customer data.
Read this customer success profile to know how using the SAP Price and Margin Management application by Vendavo, Philips has effectively established and executes pricing policies that increase margin and improve profitability.
ResearchPoint conducts clinical trials for pharmaceutical and biotech companies. Learn how the organization is using SAP Business ByDesign to manage IT costs, consolidate systems and processes, deliver the right information to the right users, and gain a foundation for future growth.
Learn how FRS Global, international provider of regulatory and risk reporting solutions for banking, uses SAP solutions to drive efficiency and easy-to-use, end-to-end processes. The company chose SAP Business All-in-One – with integrated business intelligence and CRM functionality – and Duet enterprise software.
See how NS Reizigers, a part of Nederlandse Spoorwegen (Dutch Railways), used SAP Interactive Forms software by Adobe to help streamline project management and reduce costs.
In this one-on-one interview with Bloomberg, learn how Eric Brown, CEO of Johnson Products, acquired Procter & Gamble (P&G) – and how he's grown business since the acquisition. Find out what the future holds for this consumer products giant.
Bendpak is one of the leading automotive service equipment manufacturers in the global vehicle repair marketplace. See how the company is using SAP Business ByDesign to gain end-to-end visibility, leverage best practices, and use improved analytics to aid forecasting and enable strategic planning.
Watch how SAP software helped GSI Technology improve tracking and its ability to get information out on time. Using the SAP Customer Relationship Management application (SAP CRM), GSI got distributors in place and gathered information for point sales into the system immediately.
Checkpoint Systems manufactures and markets technology-driven solutions to facilitate the merchandising, tracking, and securing of consumer goods in the supply chain. See how the organization is using SAP Business One to strengthen its market share, grow its franchise partners, and focus more on customers.
Learn how the OCS Group, a facilities management service provider, succeeded in streamlining goods receipt, purchase requisitioning, and more with the SAP Interactive Forms software by Adobe. Besides improvements in order accuracy and timeliness in goods receipt, the software has delivered better transparency, tracking, and reporting.
See how this Turkish oil and gas giant deployed the SAP Customer Relationship (SAP CRM) application to radically improve its IT infrastructure. SAP CRM has enabled the company to receive 80% of customer orders via the Internet, save considerable staff processing effort, and improve customer and employee satisfaction.
Read how Cape Town, South Africa-based Sanlam, a financial services company, uses SAP Productivity Pak to ensure training of its 2,000 employees so they gain skills in product knowledge, regulation compliance, and efficient process execution.
Mieschke Hofmann und Partner is a process consulting company focused on the automotive industry and is 75% Porsche-owned. MHP is striving attain a high level of excellence in customer relations. See how MHP uses SAP CRM to improve the quality of customer data and enhance customer support.
Learn how Colmobil, Israel’s leading auto importer, traded its legacy information system for a new wide-ranging SAP solution to support future growth – and implemented it in record time. Colmobil gained better visibility into the whole business, support for new marketing initiatives, and much more.
Find out how this multimillion-dollar Floridian shower door company gained control of its inventory, achieved better security, and improved its follow-up on leads opportunities to boost sales after implementing SAP Business One in all of its showrooms.
Review why Hilti chose SAP Customer Relationship Management (SAP CRM) to improve success across markets. SAP CRM, chosen for its integrated processes, provides a 360-degree transparent view of customers, enabling Hilti to anticipate customers' needs.
Learn why Sterling Planet chose SAP for its enterprise support. SAP has helped with the company with its sustainability efforts, and SAP software gave it a true picture of its customers and campaigns.