Tvoy Dom (Tvoj Dom TK)
Customer Snapshot: Overview
98% Reduction in order generation cycle time
Tvoy Dom helps Russians furnish their homes – and do it themselves – with a chain of hypermarkets that sell everything from beds to bathroom fixtures. With hundreds of thousands of products in stock and plans for future expansion, this company has a lot to manage. That’s why Tvoy Dom chose SAP for Retail solutions to drive improved inventory control and lower operating costs.
Tvoy Dom (Tvoj Dom TK)
Line of Business
Finance, Sales, Sourcing and Procurement, Supply Chain, Sustainability
SAP for Retail
Number of Employees
Implementation Partner URL
Customer Snapshot: History
Customer Snapshot: Business Model
Everything for “Your Home”
Customer Snapshot: Success Strategy
We needed systems that could scale with our aggressive growth plans.-Yuri Zhikov, Chief Information Officer, Tvoy Dom
Choosing Solutions Built for the Industry
Tvoy Dom welcomed the SAP for Retail solution portfolio as a perfect fit for the company’s needs. The retailer appreciated the software’s comprehensive support for industry-specific business processes and its high degree of scalability – particularly important to a company looking to expand. Tvoy Dom was also aware of other successful SAP implementations throughout the Russian retail industry.
Enter SAP: The SAP Experience
Phased Rollouts to Minimize Risk
Tvoy Dom worked closely with their implementation partner, CIBER Inc, to ensure a successful rollout. The team followed the ASAP implementation methodology developed by SAP and approached the project in two phases. Tvoy Dom first set up new systems at the company’s headquarters to establish the production environment. This was followed by rollouts at the company’s two large branch stores.
The Home of Process Improvement
Tvoy Dom is now the home of process improvement. Improved planning and streamlined approval processes. For example, the company has boosted efficiency in operations from finance to purchasing. In fact, Tvoy Dom has reduced cycle times and cut labor costs in several key business areas. And company executives report a significant reduction in terminal stock.
We can now make faster business adjustments, better decisions, and manage our large inventories with greater efficiency.-Yuri Zhikov, Chief Information Officer, Tvoy Dom
Better Business: Benefits
Measuring Greater Efficiency
Other business benefits include greater operational visibility and more reliable reporting. Business reports that once took 48 hours to generate are available to managers in as few as 2 minutes. This immediate insight is driving better decision making across the enterprise, leading to:
Better Business: Run Simple
Driving Improvements at a Growing Superstore
Today, more than 400 users are directly using the SAP solutions to cut time and cost from key business processes. From a strategic perspective, Tvoy Dom’s consolidated data and scalable business systems provide better support for the company’s growth plans.
We can bring a retail site onto our SAP business systems in about 10 hours. On our old systems, it could take us a month to do that.-Yuri Zhikov, Chief Information Officer, Tvoy Dom