Maxim Healthcare Services, Inc.
Customer Snapshot: Overview
Paying 27,000 caregivers without errors or delays
With weekly financial reports and payroll commitment to more than 27,000 caregivers and 1,500 commissioned salespeople, recruiters, and field managers, Maxim Healthcare Services needed to replace their complicated and inefficient reporting and reconciliation processes. With the help of Aster Group, a leading business and technology services firm, Maxim eliminated manual processes and gained critical insight from analytics, by implementing SAP Business Planning and Business Consolidation (SAP BPC) software.
Maxim Healthcare Services, Inc.
Number of Employees
Implementation Partner URL
Line of Business
SAP BusinessObjects Planning and Consolidation
Customer Snapshot: History
The company was relying on a process largely supported by Microsoft Excel spreadsheets, emailed from more than 400 branch offices in 46 states. Simultaneously confusing, time consuming and redundant, the process also risked data errors.
Accounting personnel routinely copied payroll and sales information into one set of spreadsheets, printed them out, made handwritten notes and adjustments, and compiled them into a final spreadsheet for reporting. They performed this task weekly for accounts payable, wages for more than 27,000 caregivers, plus commissions for 1,500 field managers, salespeople, and recruiters.
Powerful New Concepts Users Could Embrace
While attending a technology briefing at Microsoft’s headquarters in Redmond, Washington, Maxim executives learned about the concept of corporate performance management (CPM). During discussions about their cumbersome accounting processes with Microsoft, Maxim learned about the benefits of SAP Business Planning & Consolidation.
Maxim was attracted immediately to the software’s multi-dimensional reporting, analytic capabilities, user dashboards, and executive views. Furthermore, the familiarity and flexibility of an Excel front-end was expected to support a rapid implementation and drive user adoption.
Enter SAP: The SAP Experience
Aster Group, a consultancy that specializes in SAP BPC applications, first analyzed Maxim’s existing processes and then created a custom data repository and reporting solution in SAP BPC. With the software, Maxim controllers now have complete command of the review, verification, and approval of weekly numbers, and executives have real-time visibility into company performance.
The ease of implementation and the familiar Excel user interface has also accelerated adoption of the SAP BPC solution.
Better Business: Benefits
Better Business: Run Simple
Currently, Maxim is expanding their use of SAP BPC to other functions within the company. Maxim’s mergers and acquisitions (M&A) team has been incorporating financial data from companies they have acquired into the weekly reporting systems. The process facilitates the transition and integration of new companies into Maxim by making the process simpler and more transparent.
Being Proactive Instead of Reactive
Maxim is committed to the satisfaction and productivity of their employees. Having a single platform for the company’s data helps accountants, controllers, and other financial personnel be proactive instead of reactive. Furthermore, working with Aster Group and SAP, Maxim has established a data repository and reporting solution to meet future needs, and will continue to look for ways SAP BPC can solve business issues as the company evolves.