Create in-the-moment customer experiences and individualized marketing across channels
Engage customers in the right moments. Understand the customer’s context, intents and motivations to make relevant and timely offers and messages that fulfills the customer’s wants and needs. Engage seamlessly through personalized interactions across Web, call center, storefront, mobile, or social media channels.
Purchasing Power is one of the fastest-growing e-retailers, offering the industry-leading employee purchase program. To extend its best in class shopping experience, Purchasing Power leverages the SAP Hybris Suite to provide an overall enhanced customer experience.
German Football Association
DFB, Germany’s football association, is the world’s largest sports federation with a whopping 6.8 million members. Find out how they’re using our CRM marketing software to score more points with fans and improve brand loyalty across digital and mobile channels.
With over a billion daily active users on average, Facebook is the most popular social network worldwide, and a natural platform to engage with your best customers and prospects. Find look-a-likes of your best customers in Facebook and engage them through targeted personalized ads using SAP Hybris Marketing Cloud.
In the CMO Council report, 67% of senior marketers and commerce executives admitted that marketing and commerce technologies were essential to their organizations’ overall effectiveness and performance. But it has not quite reached technology synchronicity with other stakeholders in order to reach its full potential.
Forrester research paper on the key gaps between consumers’ expectations of personalized marketing and what marketers are actually delivering today. Take an in-depth look at the four key findings and new strategies you can use to bridge the gaps.
Our integrated, quick-to-deploy solutions can get you up and running in a matter of weeks with the functionality you need to rapidly attract prospects, consistently retain customers, and close more deals.
Reimagine the way you do business with SAP Digital Business Services
Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.
Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy.
Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.