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Store Commerce Solutions

Exceed customer expectations one transaction at a time

Your customers demand unsurpassed service. The only way to make this happen is to empower your staff with the ultimate solutions to delight your customers and provide the answers they need – fast.  

Solution Capabilities

Explore the capabilities of SAP software for store commerce:

Store Merchandise and Inventory

Real-time functionality to save time, improve customer satisfaction, and prevent lost sales

SAP software lets retail store associates access information in back-end systems to improve transaction speed productivity and accuracy and enable customer service and inventory management. Comprehensive, role-based functionality is easy to learn and use, and it provides real-time access to product and inventory data for all locations in the area. The software requires permanent connectivity to a back-end system and is designed for use with desktops, laptops, and mobile devices. Companies can increase workforce efficiency, improve store performance, and increase store sales, shopper loyalty, and customer and employee satisfaction.

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Store Customer Experience

Create a Superior Customer Experience

The Internet has changed how people shop. Consumers now use their mobile devices to connect to the Web and compare stores. But in-store shopping provides customers with a more personal and interactive experience. Product availability and personalized shopping experiences are the keys to delivering a truly superior customer experience. Effective in-store merchandising is also essential. Store personnel must use all resources and channels proactively to obtain the products customers need at a competitive price - and provide them to customers as quickly as possible.

Customer-service procedures must be streamlined, relevant, and consistent. The overall shopping experience should leave customers with a positive image of the retailer and brand, encouraging them to return to the store again and again.

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Point of Sale

Deliver a personalized shopping experience and rapid checkout for each customer

Operate your retail store with agility with SAP software and point-of-sale solutions from GK. Adopt new selling processes, quickly adjust pricing and inventory, and achieve customer service excellence with mobile apps. Tailor the shopping experience and provide fast, secure, and personal customer interactions. Bring all customer interactions – regardless of channel – to the devices your store associates use to gain a full view of the customer as they interact with them in person.

Learn more about our point-of-sale solutions

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Sales Incentives Management

Drive sales team performance with flexible incentive administration

Support a variety of incentive agreements and programs with robust capabilities for administration, analysis, and reporting. With SAP software for incentive administration, you can:

  • Use a flexible, rule-based engine to maintain sales compensation scenarios and advanced rebate management scenarios
  • Achieve comprehensive integration to the back end of SAP software to fully sustain accruals and settlement
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Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.

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Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

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