The E-Commerce capabilities of SAP CRM provide organizations with the only e-commerce platform on the market that is fully integrated with enterprise-wide CRM and channel-management solutions to help companies increase customer satisfaction, reduce costs, and increase revenue. SAP CRM ties seamlessly into both direct and indirect sales processes, and extends across the enterprise, encompassing sales, service, and marketing interactions. With SAP CRM, an organization can deploy a fully branded, powerful, and easy-to-use Web selling and customer care site that delivers accurate information and enables reliable business process execution.