Mill Products > Operational Compliance > Quality Management

Quality Management

Business Scenario

 

Business Scenario Maps

  • Audit Management
  • Continuous Improvement
  • Exchanging Quality Certificate Data
  • Mobile Inspections

    • Key Performance Indicators

  • Customer Satisfaction Index
  • Yield

    • Partner Opportunities

  • Partner Opportunities in Mill Products
  • QM Integration with Surface Inspections
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    Quality Management enables mill products companies to manage and assure product quality, monitor and improve quality standards and document quality compliance for subsequent audits. It supports the company throughout the complete product life cycle and along the supply chain. It offers a wide range of integrated functions, collaborative services, and mobile solutions for assuring and managing the quality of products and assets. It also focuses on prevention and continous process improvements through collaboration and sustained quality control.

    Business Goals & Objectives


    Improving Customer Service

    Improve product quality
    Improved quality and accuracy
    Reduce error rate

    Improving Regulatory Compliance

    Improve auditability of information and actions

     

    Business Processes
    Quality ImprovementSAP Component or Feature Available
    Quality improvement means: Notification of quality problems as well as systematic search for solutions and effective processing of actions which are aimed on sustainably controlling and assuring the quality of processes and products. In SAP ERP the quality notification tool is available for this purpose. The quality notificationcan be equally used for processing improvements of a company's own processes and products, and for processing complaints against suppliers as well as from customers.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP

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    Quality Assurance and ControlSAP Component or Feature AvailablePartner Product Available
    Quality assurance and control involves inspections at all stages, continuous monitoring, and quick intervention to deal with unexpected events. Quality inspections can be triggered by various events such as order release or goods movements, but also by manual actions. To document product quality, certificates can be created.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • TietoEnator Integrated Paper Solution by TietoEnator

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    Quality EngineeringSAP Component or Feature Available
    Quality engineering means incorporating quality throughout the entire product development process. This starts with defining deliverables and quality gates within a project, includes inspection planning as well as efficient supplier management and maintenance of quality related documents. In some industries, stability studies are also part of this process.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP

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    Audit ManagementSAP Component or Feature Available

    "An audit is a systematic examination used to determine to what extend an object meets previously specified criteria. Audits are usually performed using question lists which represent the criteria. Audit management means to plan and process audits, grade the audit objects, monitor corrective and preventive actions that were based on the findings, and analyse audit data. The Audit Management software is very versatile can support all appraisals (examinations, inspections, checks, revisions) that are performed on the basis of previously specified criteria. Examples of usages are:

    • Quality Management (system audit, process audit, product audit), Good Manufacturing Practises
    • Environment Management, Hygiene Management
    • Safety & Security Management (facility safety, fire safety, data protection) Financial Revision, Risk Management"

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP

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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus