Semiconductors need quotation, contract and order management capabilities that enable the creation of inquiries and quotations, negotiation and management of global and local contracts, the acquisition and entering of orders, configuration of products, determination of pricing, product availability checking, and the tracking, management and billing of orders. Semiconductor companies need the flexibility of pricing, so that the determination of the prices to be charged customers occurs in a highly automated but personalized fashion. Prices must be applied across the enterprise at multiple stages of the quotation, contract, order processing and billing activities. Multiple business criteria are used for determining prices, including customer, product, quantities and configuration. In addition, there needs to be the support for interactive selling and configuration. For efficient order entry there needs to be multiple ways to determining the appropriate products/services to be entered on a sales order for a particular customer such as product listings, configuration and determination. This streamlines the order entry process at any stage and as data is automatically copied from quotation to contract or order reduces data entry errors. The order management system needs to provide accurate real time delivery dates based on different availability to promise rules to allow for customer and capacity prioritization ,and visibility to the customer of the order status. Finally enable seamless integration into invoicing, cash applications and revenue recognition functions.

Business Goals & Objectives