You can use this business process to allow channel managers (at the brand owner site) to register and classify a business partner to a channel partner. In addition, if a channel partner wishes to participate in the collaborative selling scenario, once accepted, the channel manager enables the partner for participation in the collaborative showroom.

You use this business process in order to view the possible value of a commissionable sales opportunity using the Commission Simulation iView accessed through the Sales Manager or Sales Representative Portal. Commission simulation processing uses actual incentive plan contract data from ICM. By adjusting the sales parameters, you can view multiple ?what-if? commission scenarios for the same sales opportunity.

This process provides brand owners and their partners with reports on the creation and status of their customer accounts. The brand owner and channel partner are responsible for creating and maintaining their end customers. Additionally, channel partners are responsible for reviewing and managing their accounts and contacts. Sometimes they also create orders for their end customers. This process helps channel mangers and partner managers get a better understanding of their account base and analyze who are their end customers.

You use this process as a channel manager to plan targets for partners that sell brand owner’s products. Planning can be performed for partners that sell brand owner’s products on behalf of the brand owner and also for partners that sell brand owner’s products independently.

Contract processing comprises the steps you follow in order to create and work with sales contracts in the SAP CRM system.

The brand owner can use this business process to divide target groups into partner-specific target groups and then provide these to the channel partners for further processing in the Portal. The partners fine-tune their target group and the brand owner then recombines the adjusted target groups into a single target group in the Segment Builder, which he can then use for his marketing activities.