Business Scenario Maps Key Performance Indicators Partner Opportunities Partner management enables companies to manage channel partner relationships throughout the partner lifecycle. Organizations can understand who partners are, what they sell, where they sell, and to whom they sell. It provides the tools to plan and analyze channel business and prepare partners to sell products and complementary services. Business Goals & ObjectivesImproving Customer Service Collaborate with business partnersStrengthen partnerships and account management Increasing Revenue Enable channel partnersGain market share Reducing Operating Costs & Increasing Efficiency Reduce channel support costs
Business Processes |
Channel Partner Processing![]() |
You can use this business process to allow channel managers (at the brand owner site) to register and classify a business partner to a channel partner. In addition, if a channel partner wishes to participate in the collaborative selling scenario, once accepted, the channel manager enables the partner for participation in the collaborative showroom. |
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This process is supported by the following SAP and/or partner offerings |
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Channel Partner Qualification Processing![]() |
Provides information on channel partner’s qualifications and
certifications. This gives the brand owner a good overview over the
partner’s skills and competencies.
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This process is supported by the following SAP and/or partner offerings |
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Request for Channel Partner Registration![]() |
You can use this business process to enable prospective partners to register online for partner program participation. The registration form is web-based and hosted on the brand owner’s web site. The registration process provides you, the potential partner, an easy-to-use online application while providing the channel partner an effective means of reviewing, classifying, and continuing the prospective application process |
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This process is supported by the following SAP and/or partner offerings |
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Sales Target Planning with Channel Partners![]() |
You use this process as a channel manager to plan targets for partners that sell brand owner’s products. Planning can be performed for partners that sell brand owner’s products on behalf of the brand owner and also for partners that sell brand owner’s products independently. |
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This process is supported by the following SAP and/or partner offerings |
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Content Management![]() |
Content Management enables brand owners to author, organize and publish information and tools to partners. Brand owners can target communications about new products, tools events, news and programs to the right partners at the right time. Information is personalized to each partner and employee based on their unique business needs. |
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This process is supported by the following SAP and/or partner offerings |
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Partner Analysis in Channel Management![]() |
In this business process, you provide channel partners with reports on their partners. Brand owners are responsible for creating and maintaining partner information. In order to get a better understanding of their partners, channel managers must be able to analyze their partners on criteria such as partner types, partner status and so on. This business process therefore helps brand owners provide their channel managers with analysis on different aspects of partner classification. |
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This process is supported by the following SAP and/or partner offerings |
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Sales Pipeline Analysis in Channel Management![]() |
Provides channel managers and partner managers with an evaluation
of current business development and expected future revenue. It
contains information about open sales documents, such as
opportunities, sales orders and sales contracts and therefore
enables them to forecast future revenues.
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This process is supported by the following SAP and/or partner offerings |
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