High Tech - Software > Partner Management > Partner Management

Partner Management

Business Scenario

 


Business Scenario Maps

  • Partner Management
  • Key Performance Indicators

  • Contract, Program & Channel Mngt. Costs as a % of Order Mngt. Costs
  • Contract, Program and Channel Management Costs
  • Market Share
  • Time to Market
  • Partner Opportunities

  • Partner Opportunities in High Tech - Software

  • Partner management enables companies to manage channel partner relationships throughout the partner lifecycle. Organizations can understand who partners are, what they sell, where they sell, and to whom they sell. It provides the tools to plan and analyze channel business and prepare partners to sell products and complementary services.

    Business Goals & Objectives


    Improving Customer Service

    Collaborate with business partners
    Strengthen partnerships and account management

    Increasing Revenue

    Enable channel partners
    Gain market share

    Reducing Operating Costs & Increasing Efficiency

    Reduce channel support costs

     



    Business Processes

    Channel Partner ProcessingSAP Component or Feature Available

    You can use this business process to allow channel managers (at the brand owner site) to register and classify a business partner to a channel partner. In addition, if a channel partner wishes to participate in the collaborative selling scenario, once accepted, the channel manager enables the partner for participation in the collaborative showroom.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    Channel Partner Qualification ProcessingSAP Component or Feature Available
    Provides information on channel partner’s qualifications and certifications. This gives the brand owner a good overview over the partner’s skills and competencies.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    Request for Channel Partner RegistrationSAP Component or Feature Available

    You can use this business process to enable prospective partners to register online for partner program participation. The registration form is web-based and hosted on the brand owner’s web site.

    The registration process provides you, the potential partner, an easy-to-use online application while providing the channel partner an effective means of reviewing, classifying, and continuing the prospective application process

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    Sales Target Planning with Channel PartnersSAP Component or Feature Available

    You use this process as a channel manager to plan targets for partners that sell brand owner’s products. Planning can be performed for partners that sell brand owner’s products on behalf of the brand owner and also for partners that sell brand owner’s products independently.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    Content ManagementSAP Component or Feature Available

    Content Management enables brand owners to author, organize and publish information and tools to partners. Brand owners can target communications about new products, tools events, news and programs to the right partners at the right time. Information is personalized to each partner and employee based on their unique business needs.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    Partner Analysis in Channel ManagementSAP Component or Feature Available

    In this business process, you provide channel partners with reports on their partners. Brand owners are responsible for creating and maintaining partner information. In order to get a better understanding of their partners, channel managers must be able to analyze their partners on criteria such as partner types, partner status and so on. This business process therefore helps brand owners provide their channel managers with analysis on different aspects of partner classification.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    Sales Pipeline Analysis in Channel ManagementSAP Component or Feature Available
    Provides channel managers and partner managers with an evaluation of current business development and expected future revenue. It contains information about open sales documents, such as opportunities, sales orders and sales contracts and therefore enables them to forecast future revenues.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing Management for High Tech
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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus