Your sales organization can manage the complete sales-order management cycle and handle post-sales activities with sales management and service functionality with SAP software. The SAP ERP application addresses a wide range of customer-focused processes – from selling products and professional services to handling aftermarket processing of warranty claims, service orders, and returns.

In addition to accelerating the order-to-cash process and improving customer service, you can increase revenues and profit margins, reduce the operating cost of sales, improve productivity, and reduce total cost of ownership.

SAP ERP provides the most complete, flexible sales order management processes for fulfilling the perfect order and satisfying your customers. You can manage the complete order-to-cash process – including inquiries, quotations, order generation, order processing, contract management, pricing, and billing. To ensure superior and consistent customer service, you can efficiently manage both low – and high-volume orders, handle credit management checks, check product availability, and track orders.

Automate and streamline your complete sales process. With end-to-end sales order management processes, you can integrate your financial and supply chain operations – from manufacturing and distribution to service. SAP ERP supports various sales order management scenarios such as make to order, ship to order, engineer to order, batch processing, returns, and consignments.

In addition to sales order management software, these other processes may interest you:

Multichannel retailing Store management Category management Price management

Price optimization Inventory management Transportation management Warehouse management Point-of-sale software