SAP User Experience Management by Knoa

Get the insights you need to boost user efficiency – with our user experience management software

Improve the performance of your SAP software – and your end users – with the SAP User Experience Management application by Knoa. Assess how an application performs for each person – separating real usability issues from opinions – and take corrective action to ensure that you get the full value from your SAP products.

  • Monitor user-application interaction and collect contextual information to identify user issues
  • Measure software response times to get insight into system issues and their impact on users
  • Get reports with immediate, actionable information for closing gaps in efficiency and performance
  • Maximize training investment by pinpointing actual training needs
  • Provide executives with insight about application usage, adoption, and policy compliance
  • Lower end-user support costs and reduce calls to the help desk
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Get Real Performance Insight

Learn more about SAP User Experience Management by Knoa – and how it can help you monitor user performance in your SAP Customer Relationship Management and SAP BusinessObjects applications, as well as the SAP GUI, Web GUI, and portal interfaces.

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City of Tacoma: Improving the User Experience

Find out how the City of Tacoma, Washington, is giving its staff members the tools they need to work as efficiently as possible – and to make the best use of taxpayer resources – with the SAP User Experience Management (SAP UEM) application by Knoa.

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Preventing User Error with True Insight


In the push toward better business performance, we spend a significant amount of time focusing on learning initiatives. A lot of this time is spent talking about how to deliver learning, especially how and when to target training...

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