SAP Utilities Customer Engagement Mobile App

Manage your utilities accounts from anywhere – with our intuitive customer app

Get an easier, more convenient way to manage all aspects of your utility accounts – with the SAP Utilities Customer Engagement mobile app. This app can help you access and change account information, pay bills, view important news, and report service issues – right from your mobile device.

  • Access and pay current or past bills  
  • Update your account information  
  • View service details and report problems  
  • Display outage info or report a new outage  
  • Receive important alerts from the utility

Mobile device with the SAP Utilities Customer Engagement mobile app
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Light bulb, representing utilities

Video: Utilities Customer Engagement

Get an easier, more convenient way to manage all aspects of your utility accounts with the SAP Utilities Customer Engagement mobile app. Use this app to access and change account information, pay bills, view important news, and report service issues right from our mobile device.

Wind turbine, representing utilities

How Mobility is Transforming Utilities

Find out how leading utility companies are taking advantage of the latest mobile technologies to increase efficiency, eliminate friction in business processes – and even launch new products, services, and business models – in this information-packed research report from the Harvard Business Review.

Faucet, representing Anglian Water’s success with SAP mobile solutions

Anglian Water: Simplifying Mobile Operations

Discover how this leading UK provider of water services is streamlining management of extensive infrastructure, customer service, and operations. With help from the SAP Work Manager app and SAP CRM Service Manager, Anglian Water is minimizing service interruptions and responding quickly to outages.

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