Charité University Hospital Berlin
Customer Snapshot: Overview
2/3 of the world's Nobel Prize Winners in medicine come from Charité
At Charité the patient comes first. As the largest community hospital in Europe and one of the world’s premier research institutions, it must manage vast amounts of patient data without losing sight of the patient as a person.
Charité University Hospital Berlin
Number of Employees
Line of Business
Platform and Technology, R&D/Engineering, Service
SAP BusinessObjects business intelligence (BI) solutions, SAP BusinessObjects Explorer, SAP Consulting, SAP HANA, SAP Mobile Platform
SAP AG. Oncology application: built by the Innovation Center Potsdam with the help of HPI (Hasso Plattner Institute).
Using the latest in-memory database and mobile technology, physicians and staff at Charité have instant access to comprehensive patient information. This means less time is spent digging through records and more time is spent on healing people.
The hospital of the future is networked, efficient, transparent and focused on quality.
Customer Snapshot: History
Customer Snapshot: Business Model
The endless stream of patient data generated at Charité each day is a goldmine for researchers and medical students alike. When harnessed correctly, these are the building blocks of innovation that allow the hospital to maintain the level of patient care and trust that is the cornerstone of its heritage.
Notable and Noteworthy
Customer Snapshot: Success Strategy
Evolving Bedside Manner
With its focus on research and teaching, Charité offers a unique opportunity to medical students. With so many patients coming through its doors every day, students not only learn to navigate physician-patient relationships, but also find ample opportunity to innovate new ways to improve the patient experience and physician rapport.
With SAP and iPad technology, doctors can carry patient’s entire medical record with them, and even retrieve test results, x-ray images or prognosis reports real-time.
Climbing a Mountain of Data to Reach the Patient
With SAP HANA, medical records were digitalized and both standard and ad-hoc reports can now be generated in real time.
Mobile solutions deliver relevant and up-to-date patient information right to the physician’s hand. The user-friendly iPad electronic medical record (EMR) app give the physician fast and reliable information in real time. This means decision making is faster and more informed, allowing more time to interact with the patient face to face and consult with colleagues.
900 Million data entries managed with SAP HANA.
Enter SAP: The SAP Experience
Real-Time Information for More Efficient Patient Care
Now that the vast amounts of patient information Charité collects each day is stored electronically in the SAP HANA database, the hospital is being freed from piles of paper records. Data can be filtered for reuse in patient care, for teaching, and for research. And, with reports that can be generated at any time from a mobile device, physicians and staff are able to work more efficiently, reducing patient wait times.
Better Business: Benefits
Charité has transformed its vision for better patient care into a reality. With SAP solutions, the hospital is providing more efficient and more personalized care at a lower cost.
Better Business: Lessons Learned
Through its long history, Charité has learned that technology plays a crucial role in the evolution of the modern hospital. From the surgical tools and techniques of the early 1800’s to the minimally invasive laparoscopic methods of today, the rate of technological innovation in medicine can boggle the mind. Charité has realized that the benefits of technology go beyond the laboratory or the operating room. Something as simple as saving nurses the time needed to explain a paper chart at shift change can mean more time spent interacting with patients. And electronic records that are available in real-time can reduce the risk of error, potentially saving lives.
Better Business: Run Simple
Putting Patients First
Today there are 13,000 people at Charité working hard to combat disease, to improve health, and to put the patient at the center of everything they do. The SAP HANA platform and the SAP Mobile Platform are helping to make their jobs easier. And, as a long-time user of SAP software, the hospital has a strong foundation to continue innovating and excelling in patient service and care.