How much value can you generate by offering customer-focused products and services and by implementing customer-centric processes that result in lasting relationships? Our ROI reports show you the substantial financial benefits that companies realize when they implement the SAP Customer Relationship Management (SAP CRM) application.
|
|
|
| Sort By: Title |
Asset Type
|
Ford Motor Company
Customer Success Profile
Learn why this global automotive industry leader selected SAP software to improve control over parts supply and logistics. With SAP Service and Asset Management and SAP Service Parts Planning for Automotive, it improved visibility into inventory and customer orders, reduced inventory, and increased part sales.
|
Frencotyp-Postalia
Customer Success Stories
Read why this leading producer of franking and enveloping machines turned to SAP Customer Relationship Management when it wanted to modernize the way the company manages its customers – integrating customer service processes, obtaining a consistent view of all customer data, and consolidating legacy data.
|
Grainger China
Customer Success Profile
Read how Grainger China, the Shanghai-based subsidiary of a U.S. Fortune 500, global supplier of facilities maintenance products. SAP Consulting helped Grainger China use the SAP Customer Relationship Management and SAP ERP applications meet short- and long-term IT needs to establish a stable and flexible IT infrastructure.
|
GRUPO Q
Customer Success Stories
Read why El Salvador–based Grupo Q – which sells, services, and finances automotive vehicles in Central America – chose software from the SAP for Automotive solution portfolio to drive down costs and fuel growth. With SAP software, it now has the support it needs to become a world-class organization.
|
Hindustan Unilever
Customer Success Stories
Learn how this major Indian consumer products company gained firm change control management for a vast SAP software environment supporting offices throughout India using SAP Solution Manager. The change and transport system functionality supports ABAP-based and Java-based SAP software.
|
HSE24
Customer Success Stories
Watch how Home Shopping Europe used the SAP Customer Relationship Management application to significantly improve its service by providing a sound basis for the next stage of the "customer is king project." The company plans to go to the top of the home shopping league with quality service during initial customer calls.
|
itelligence
Customer Success Stories
Learn why intelligence is rolling out software from the SAP for Professional Services solution portfolio to 34 offices in 15 countries worldwide. intelligence considers the rollout a must-have for gaining real-time global visibility into revenue, profitability, and opportunity.
|
KalixTele24
Customer Success Stories
Examine how KalixTele24, a Nordic contact center service provider, used SAP Business Communications Management software to support its call-center operations and aggressive plans for growth. The firm benefited from more efficient operations, a 50% reduction in costs, and better system reliability.
|
LANDinfoNET
Customer Success Profile
Read how this Internet-based provider of land and property information and services based in New Zealand streamlined operations and minimized use of paper documents using the SAP Business One application. The functionality and reliability of SAP Business One has exceeded the company's expectations and delighted users.
|
LPG Systems
Customer Success Stories
Learn how SAP Business All-in-One gave LPG Systems all the in-depth functionality and the best practices necessary to run its entire company efficiently. The solution offered an integrated view of the business and will easily scale and adapt to support LPG’s rapid growth.
|
|
|