Whether you are considering user training and support, change management, or performance improvement solutions from SAP, we'll begin each process with a detailed study of your organization and its individual goals. SAP's experts will examine your company's objectives, your user communities, and your implementation or implementation plan, and develop a comprehensive set of plans and recommendations for helping you achieve your goals.

If you're considering User Training - we'll look at such areas as:
• Context-sensitive, online help systems
• E-learning
• Electronic document management systems
• Electronic performance support systems
• End-user training and support strategies
• Training database administration
• Training delivery
• Training evaluation
• Training programs integrating work instructions and training exercises
• Internet- and Intranet-based solutions
• Local and Global rollout strategies
• End-user role definition
• Learning Management Systems

If you're developing a Change Management training plan - our team will examine your requirements in areas such as the following:
• Change Leadership Training and Development
• Organizational Alignment
• Managing Resistance
• Change Planning
• Communications Planning
• Change Technology

If you're planning to work towards Human Performance Improvement - we'll look at items including:
• Effectiveness of your current Performance Support systems
• Effectiveness of your Human Support structures
• How we can align your organizations to make your strategies work
• Maintenance of continuous, ongoing education and training capability

Education Solution Plan
• At the conclusion of these evaluations, you'll receive a detailed Education Solution Plan, including an estimate of all related costs.