The different types of Service Partners are the result of both the analysis of the annual partners' business plan and a number of key performance indicators. The latter are reviewed on a quarterly basis, in a formal and transparent way.

Alliance Partners

Alliance Partners are able to understand business needs of the customers and have all the competencies and knowledge to migrate an IT Portfolio to mySAP Business Suite components. They have an outstanding all-round knowledge of SAP solutions and possess the resources to deliver professional advices and top quality services to the customers.
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Solution Expertise Partners

Solution Expertise Partners have achieved a remarkable knowledge, track of expertise and a number of qualified resources for a specific solution of SAP. Besides focused capabilities and qualifications they have created visible, state-of-the-art client references for this specific solution. They can have also other SAP expertises but they are recognized as specialist for this specific SAP solution.
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Industry Expertise Partners

An Industry Expertise Partner is a major sector player, with advanced knowledge of the industry processes and business issues. Combined with the SAP expertise demonstrated through references in this sector, Industry Expertise Partners should exceed the expectations of customers regarding delivery quality and capabilities. With the experience and ability to position comprehensively the SAP Industry Solution, the Preferred Industry Expertise Partners engage on a strategic level with SAP and with the customer.
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