Expertise:

• SAP Customer Relationship Management - Associate Partner
• SAP Product Lifecycle Management - Associate Partner
• SAP Supply Chain Management - Associate Partner
• SAP Business Intelligence Platform - Associate Partner
• SAP NetWeaver - Associate Partner
• SAP Duet/Alloy - Associate Partner
  
  
• SAP for Aerospace & Defense - Associate Partner
• SAP for Automotive - Silver Partner
• SAP for Consumer Products - Associate Partner
• SAP for Engineering, Construction & Operations - Silver Partner
• SAP for Media - Associate Partner
• SAP for Mill Products (Vc) - Silver Partner
• SAP for Pharmaceuticals - Silver Partner
• SAP for Public Sector - Silver Partner
• SAP for Retail - Associate Partner
• SAP for Telecommunications - Associate Partner
• SAP for Utilities - Associate Partner
• SAP for Wholesale Distribution - Associate Partner

Profile:

With consultants and professional staff in more than 160 countries globally, IBM Business Consulting Services is the world's largest consulting services organization. IBM Business Consulting Services provides clients with business process and industry expertise, a deep understanding of technology solutions that address specific industry issues, and the ability to translate that expertise into integrated, adaptive, on demand business solutions that deliver bottom-line business value. Our extensive knowledge in a variety of industries allows us to offer wide-ranging solutions and services that encompass the entire client value chain:

Application Innovation:
Consulting and delivery expertise in end-to-end systems integration and custom application development.

Customer Relationship Management:
Customer relationship management strategy, contact center optimization, marketing and customer intelligence, sales productivity, field service effectiveness, CRM business transformation outsourcing.

Financial Management:
Finance strategy, performance management and analytics, finance enterprise applications, finance operations improvement, business risk management.

Human Capital Management:
We look at four key factors: More from People, Better HR, Learning & Development and On Demand Workplace.

Supply Chain Management:
Supply chain strategy, supply chain planning, logistics, procurement, product lifecycle management, supply chain enterprise application, supply chain operations.

Strategy & Change:
At the intersection of business and technology, we help our clients address critical business issues: growing revenues, enhancing productivity, streamlining costs, linking strategy to execution, timing of investments, investing for future.

Interim Management:
We place highly-skilled interim managers in a range of top-level C-functions on a temporary basis.

Business Transformation Outsourcing

IBM and SAP
As Alliances Partner of SAP Belgium and Global SAP Service Partner of SAP, we can look back upon an SAP expertise spanning more than 20 years, having successfully realized thousands of go-lives. A recipient of the SAP Award of Excellence for customer loyalty and satisfaction in every year and every geography in which it was awarded, the IBM Business Consulting Services SAP Practice is ready to assist companies implement the suite of SAP products and Industry solutions. This emphasis on practice excellence has helped us achieve our position of leadership, serving over 70% of SAP's Fortune installed base and small and medium business customers.