SAP Workforce Scheduling and Optimization by ClickSoftware

Deliver service that outclasses competitors – with workforce scheduling and optimization software

Implement a service optimization to address all facets of operation – including forecasting, planning, execution, and analysis – with our workforce scheduling and optimization application. Help your service organization run at maximum efficiency – ensuring that your service organization meets objectives smoothly.

  • Leverage demand forecasting to determine how much work is set to arrive – and when and where
  • Determine the size, skill, and availability of the workforce you place in each location
  • Allocate resources optimally to meet the anticipated workload in a specific timeframe
  • Consider skills, service commitments, location, and customer preferences when deploying resources
  • Respond in real time to field issues such as traffic and cancellations
  • Analyze your performance by identifying problem areas and methods for improvement
Engineers in a turbine hall, representing workforce scheduling and optimization
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*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers’ experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.