It's no secret that today's customers are more informed, frugal, and demanding than ever before. You have to compete smarter and work harder for their business and loyalty and strive for maximum value from every relationship and interaction. It is imperative to understand your customers across all interactions (such as social media, marketing, sales, service, payments, and credit) and engage appropriately to meet their demands. Only a well-orchestrated customer relationship management (CRM) solution can help you do that.

Typical siloed CRM applications, unlike SAP CRM, are not designed to support an end-to-end CRM process. SAP breaks down the traditional functional boundaries of three-letter-acronym applications and delivers a CRM solution that integrates with your SAP backend and supports end-to-end processes. This approach not only gives you comprehensive customer insight, but allows you to deliver superior customer value.

Preconfigured CRM Software and Services Enabling Rapid Deployment

A rapid deployment of SAP CRM*, installed for you by SAP Consulting, is designed to help you do your job better and more easily than ever before – providing functionality developed and refined by the experience of several thousand SAP customers.

The SAP offering delivers a variety of unparalleled benefits, helping you realize your goals for a CRM solution:

• Robust functionality – Support for essential sales, marketing, and service processes helps you get closer to your customers.
• Reduced complexity – A robust CRM solution from a single vendor, with superior global support, means fewer worries for you.
• Foundation for growth – Start small, prove the value of this solution, and then grow on your schedule to the full SAP CRM application, if needed.
• Flexible pricing – Choose low-cost monthly rental or a perpetual license model, depending on your budget requirements.

A Predictable Approach to CRM

With this rapid approach for deploying CRM, you know the full cost and scope of your solutions up front – lowering the risk of high startup costs and other unpleasant surprises.

The result?

• A quick, easy deployment in as little as 6 to 8 weeks and quick time to value
• A CRM system aligned with your existing SAP landscape
• Lower cost of implementation, enabling you to get up and running faster

*Rapid deployment of SAP CRM is available in select countries only. Please contact SAP to inquire about the availability in your country.