Course Version: 044

Duration: 8 hours

Delivery Type

• E-Learning

Audience

• Those new to SAP
• Project team
• End users
• SAP consultants
• Super users (particularly who need to learn another business process outside their specialty)
• IT business analysts

Prerequisites:

Essential

• SAP e-Learning Advisor
• Solutions Powered by SAP
• SAP Basic Navigation Features

Recommended

• Basic knowledge of HR functions and terms
• Working knowledge of Microsoft office and internet browsers

Goals

• Make informed business decisions that are founded on a conceptual understanding of SAP’s Order to Cash business solutions
• Bring your SAP Order to Cash product knowledge to a baseline level that will enable you to participate effectively in more detailed courses.
• Identify how a company can use SAP solutions to support and optimize its Order to Cash business process.

Course Based on Software Release

Content

• Marketing and Campaign Management
• Sales Processing – Customer View
• Sales Processing – How it Works
• Logistics Execution of Customer Sales
• Billing/Invoicing Your Customer
• Addressing Customer Sales Queries
• Customer Payment/Accounts Receivable
• Sales Management Reports

Notes

• Course length: 8 hours