Digital Consumers: Don Tapscott on the Future of the Customer

Don Tapscott (CEO of the Tapscott Groups) speaks about the future of customers which is lead by a new generation of digital consumers which think, work and play very differently than the previous generation.

  • http://sapvideo.edgesuite.net/vod/2013/ext/digital-consumers-don-tapscott-on-the-future-of-the-customer.mp4
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