SAP ERP enabling efficient sales order management. This demonstration shows how SAP ERP allows you to gain role-based access to sales information handle quotation and order management and perform reporting and analytics. Enabling you to reduce administrative costs through automation promote the use of profitable sales and interaction channels and ensure customer satisfaction by delivering timely, accurate information. Role-based access to sales information. Marvin Green is an internal sales rep. He uses SAP ERP to quickly and accurately handle activities such as quotations and sales orders, and reporting and analysis. His role-based view of SAP ERP is organized into work centers such as Sales Documents and Order Fulfillment. In the Sales Document work center, Marvin views a customized report on order, return, and delivery quantities. Next, he opens the Order Fulfillment work center to monitor order fulfillment and process backorders. He can view a customized work list of backorders for specific customers and materials. This enables him to rapidly address issues and ensure optimum customer service. Quotation and order management. Marvin needs to create a new sales order. SAP ERP supports an intuitive order-entry process, with features specific to Marvin's industry. He can easily navigate to item details, an incompletion log, and related documents. Marvin enters relevant data such as material and quantity. He can access details on status, partners, conditions, and schedule lines. Marvin performs a quick availability check. He drills down for schedule-line details such as dates for goods issue, loading, material availability, and transportation planning. Next, he checks item conditions. He can perform a pricing update at the item or header level. Marvin is guided to complete the required fields. Status alerts show him the impact that fields will have on delivery and billing documents. Finally, Marvin saves the order, and the status is confirmed. Reporting and analytics. Marvin needs to create an analysis for his sales manager. SAP ERP lets him review existing analyses, edit analyses, create ad-hoc reports, and prepare them for use by sales staff. Marvin can see the order value of top customers for the past six months. He can easily switch to other views such as product group or time period. He can also filter by customer, distribution channel, date, and material. He decides to filter by customer. A single click lets him drill down for more information. Marvin saves the data as a line chart. He can easily e-mail the analysis to the appropriate account executive. With SAP ERP, you can reduce administrative costs, promote the use of profitable sales channels, and ensure high levels of customer satisfaction.