Experience firsthand the features, functionality, and benefits of SAP Customer Relationship Management (SAP CRM). These brief, user-friendly demos show how SAP CRM performs in a real-world environment:

SAP CRM: Deliver Superior Customer Service

Learn how SAP CRM enables you to solve customer problems on the first call, understand customer entitlements and deliver the right level of service, and transform service from a cost center to a profit center.

• SAP CRM: Deliver Superior Customer Service Demo in WMV format (Windows)
• SAP CRM: Deliver Superior Customer Service Demo in MP4 format (Mac, iTunes, iPod)
• SAP CRM: Deliver Superior Customer Service Demo in MP3 format (audio only)

SAP CRM: Improving Order Management

Find out how SAP CRM enables your sales staff to create sales orders, check product availability in real-time, and change orders on-the-fly – so you can drive effective sales processes, respond to changing customer needs, and achieve a faster time to value.

• SAP CRM: Improving Order Management Demo in WMV format (Windows)
• SAP CRM: Improving Order Management Demo in MP4 format (Mac, iTunes, iPod)
• SAP CRM: Improving Order Management Demo in MP3 format (audio only)

SAP CRM: Increasing Revenue Pipeline Transparency

See how SAP CRM enables you to perform target-to-date analysis, simulate changes to opportunities, analyze the pipeline by sales stage, monitor changes in the sales pipeline, access informative sales dashboards, and optimize pipeline performance management.

• SAP CRM: Increasing Revenue Pipeline Transparency Demo in WMV format (Windows)
• SAP CRM: Increasing Revenue Pipeline Transparency Demo in MP4 format (Mac, iTunes, iPod)
• SAP CRM: Increasing Revenue Pipeline Transparency Demo in MP3 format (audio only)

SAP CRM: Optimize Channel Marketing Funding

See how SAP CRM allows you to manage and analyze channel marketing fund programs such as market development fund or co-op programs. You have the tools you need to comply with financial regulations, drive demand for your products and services, and optimize the effectiveness of your channel marketing.

• SAP CRM: Optimize Channel Marketing Funding Demo in WMV format (Windows)
• SAP CRM: Optimize Channel Marketing Funding Demo in MP4 format (Mac, iTunes, iPod)
• SAP CRM: Optimize Channel Marketing Funding Demo in MP3 format (audio only)

SAP CRM: Enable Marketing Success

Explore how SAP CRM allows you to analyze marketing activities, create and schedule campaigns, manage workflows and segmentation, develop e-mail promotions, perform lead management, and monitor performance.

• SAP CRM: Enable Marketing Success Demo in WMV format (Windows)
• SAP CRM: Enable Marketing Success Demo in MP4 format (Mac, iTunes, iPod)
• SAP CRM: Enable Marketing Success Demo in MP3 format (audio only)

Delivering Efficient After-Sales Service

Examine how integrated software from SAP can allow you to align after-sales service operations, reduce the overall cost of service, improve customer satisfaction, and maximize revenue and profitability.

• Delivering Efficient After-Sales Service Demo in WMV format (Windows)
• Delivering Efficient After-Sales Service Demo in MP4 format (Mac, iTunes, iPod)
• Delivering Efficient After-Sales Service Demo in MP3 format (audio only)