REAL-WORLD IT SUCCESSES IN EMPOWERING AND CONNECTING PEOPLE
In all industries and regions of the world, SAP software is helping IT organizations achieve new levels of standardization and innovation. To learn more about how companies are achieving sustainable business value, read these customer success stories:
Healthcare
Agfa HealthCare
See how Belgium-based Agfa HealthCare built a training program and taught an outsourcing partner in Shanghai how to use the SAP ERP application – in only two months.
 Read the story (PDF).
High Tech
Siemens
Read how the mobility division at Siemens AG has taken its documentation to a whole new level. Around 10,000 users and 80 authors have benefited from the uniform look and feel of the documentation and instruction manuals.
Read the story (PDF).
Mill Products
Durman Esquivel S.A.
Learn how this construction company established a strategy to centralize operations in several countries – resulting in an improved IT platform, reduced maintenance costs, and better control over nonstandard processes.
Read the story (PDF).
Professional Services
CGI
Learn how an employee of SAP partner CGI became an expert in SAP ERP Human Capital Management and proved her proficiency by earning SAP Certified Application Professional status. The rewards of SAP certification included enhanced reputation for her and ease of securing contracts for CGI.
Read the story (PDF).
Resource Informatik
See how Resource Informatik used the SAP NetWeaver technology platform, Duet software, and enterprise services to simplify business processes. Now the company is better able to handle smaller projects profitably and to meet customer demand for ROI through internal productivity gains.
Read the story (PDF).
Public Sector
City of Dortmund
Review how this city eliminated time-consuming, duplicate data entry, while saving time and costs and improving quality and reporting – with greater process security, thanks to electronic data transmission and legally watertight documentation of road damage and repairs.
Read the story (PDF).
Trafford Metropolitan Borough Council
See how this borough, which provides services to 211,000 residents through 400 council and partner sites, became a proving ground for an advanced social-care system infrastructure that may help transform social services throughout the United Kingdom.
Read the story (PDF).
Telecommunications
Bezeq
See how this Israeli telecom giant used the SAP NetWeaver technology platform and a service-oriented architecture to power up its mobile technicians and keep its competitive edge. By adopting service-oriented architecture, Bezeq was able to dramatically improve processes surrounding service calls.
Read the story (PDF).
T-Systems
Read how Frankfurt, Germany-based T-Systems is benefiting from the booming IT outsourcing business. The company relies on customized training courses from the SAP Education organization to make sure its employees have the knowledge they need to perform their tasks.
Read the story (PDF).
Utilities
E.ON UK
Read how, up until 2007, the IT landscape at E.ON UK had largely consisted of a mix of legacy systems and some components of SAP software. E.ON UK opted for a single application in the face of increasing consolidation of applications across all subsidiaries. They chose SAP ERP.
Read the story (PDF).
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