While there is not one best time to benchmark, there are many advantages to doing so.

When and Why to Benchmark

Many organizations find benchmarking beneficial to:

• Build an iron-clad business case
• Establish a performance baseline prior to a business transformation or implementation project
• Make comparisons between divisions and geographies as well as with external peers
• Compare current to past performance (year-over-year analysis)
• Prove success after the completion of a business transformation or implementation project
• Maintain a dashboard for continuous improvement

Benchmarking with SAP is Unique

Studies and reports are tailored for an executive audience:

• Studies focus on the most relevant metrics as well as actionable improvement.
• Results are concise and business-focused.
• Surveys deliver interactive, on-demand output.

Studies align key performance indicators (KPIs) with process and technology best practices:

• KPIs and best practices are aligned based on SAP's extensive process experience.
• Quantitative documentation supports road map decisions.
• Studies are integrated with the SAP value engineering methodology and tools.

Studies provide comprehensive benchmarking comparison:

• Studies are comprised of more than 6,000 participants from more than 2,000 companies, making this one of the largest global benchmarking programs.
• Comparisons focus on both best-in-industry and best-in-class.

Benefits to Participants

By participating in a benchmarking survey, you will learn how the KPIs of your organization's processes and systems compare with best-in-class KPIs and how they are enabled by process and technology best practices. In addition, you will also benefit from:

• Free benchmarking report – Receive a detailed, organization-specific report that's completely confidential. See a sample benchmarking report (PDF).
• Experienced SAP benchmarking consultants – Validate your data and review key insights for organizational change by taking benchmarking insights and best practices back to your business.
• Benchmarking on demand – Interact with results on demand through the power of SAP BusinessObjects software, and conduct what-if scenarios to predict potential benefits. Watch a demo to learn more.

Participation

Participation in benchmarking is free of charge. Register now to participate in benchmarking and for more information. If you have general questions regarding SAP benchmarking program initiatives, contact us at benchmarking@sap.com.