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BUSINESS PERFORMANCE BENCHMARKING FROM SAP

FREQUENTLY ASKED QUESTIONS

Beginning Quote "We don't want to just be better than our competition. We want to be the best forest product company in the world and a global leader among all industries. With the findings of the Benchmarking study, ASUG and SAP helped us identify opportunities that enable that vision."

Director, IT Enterprise Systems SAP Support
Weyerhaeuser
Ending Quote

How long does a benchmarking assessment typically take?

The abbreviated surveys take between one to two hours, up to one to two days to complete, depending on availability of the information. The comprehensive surveys generally take a few days because the information often has to be collected from several stakeholders. After SAP receives your submission, we conduct a data validation process and then prepare a draft report to review with you. You will receive your performance assessment report two to three weeks after you submit your information. See a detailed engagement process description (PDF).

What will I receive in return for my participation?

By participating in a benchmarking survey, you will learn how the key performance indicators (KPIs) of your organization's processes and systems compare with best-in-class KPIs and how they are enabled by process and technology best practices. In addition, you will also benefit from:

  • Free benchmarking report – Receive a detailed, organization-specific report that's completely confidential. See a sample benchmarking report (PDF).
  • Experienced SAP benchmarking consulting – Validate your data and review key insights for implementing organizational change by taking benchmarking insights and best practices back to your business.
  • Benchmarking on demand – Interact with results on demand through the power of the SAP BusinessObjects portfolio of solutions and conduct what-if analyses to predict potential benefits.

How can I ensure my information will not be shared with other competitors?

The results of benchmarking are confidential. We only share organization-specific survey responses and the resulting analysis with the persons who submit the data. We will not share the data with other people in your organization or other groups within SAP without the prior consent of the persons who submitted the data. See our terms and conditions on the registration page and review our benchmarking code of conduct (PDF).

Who should I contact if I need more information or if I have questions as I complete the assessment form?

Contact us at benchmarking@sap.com and an SAP value engineer will get in touch with you to answer your questions.

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Want to learn more about SAP solutions?

Want to learn more? Contact us, call +1-800-872-1727, or contact your nearest SAP sales office.

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