The world is changing at a rapid pace – with economies worldwide witnessing unprecedented levels of volatility and uncertainty. As a result, Chief Operations Officers (COOs) are facing a dilemma of how to satisfy demanding customers while achieving profitability.

Business performance benchmarking from SAP can help COOs answer some key strategic questions: What strategies drive purchased-cost reduction? How do companies optimize resource utilization in manufacturing plants? What are the best practices adopted by leading organizations today to balance effectiveness and efficiency?

Study Scope

Business performance benchmarking for operational excellence has been leveraged by over 500 companies, and includes the following studies:

• Procurement
• Manufacturing

Example Key Performance Indicators (KPIs)

Procurement	Manufacturing
Average annual savings Spend managed strategically Maverick spend Spend sourced via e-auctions	Production plan adherence Capacity utilization Plant on-time delivery Manufacturing cycle time

Example Insight

Best practice: Organization operates a single, integrated procurement system.

Participation

Participation in benchmarking is free of charge. Register now to participate in benchmarking and for more information. If you have general questions regarding SAP benchmarking program initiatives, contact us at benchmarking@sap.com.