You can achieve increased profitability, customer loyalty, and a guaranteed edge in the marketplace when you offer more innovative and value-based services. Whether you are offering voice, data, content, or applications, the SAP Convergent Charging application supports your dynamic business processes with:

• Pricing and cost modeling: Maximize resources while lowering costs by empowering business managers to design new services and offers with easy-to-learn graphical symbols. Diminish risk by testing for profitability before launch. Rapidly react to competitive offers by launching new services and cross-promotional bundles. Differentiate services by targeting market segments with appropriate bundles and promotions.
• Advanced rating and online charging engine: Lower total cost of ownership (TCO) with a rating and charging engine that allows complete pricing flexibility while ensuring easy maintainability and great hardware efficiency. Limit credit risk exposure with best-in-class, high-performance online charging and rock-solid high availability. Improve process quality by handling in real time tens of thousands of transactions per second in highly demanding multiservice networks.
• Balance management: Attract and retain customers by offering dynamic account charging with spending controls for family and business plans. Reduce TCO and operational inefficiency by handling prepaid, postpaid, and hybrid balance management models on the same platform. Allow customers to spend with confidence and eliminate the fraud window with online balance management and credit limits on postpaid accounts.
• Partner settlement: Ensure cost transparency and profit assurance via automated and seamlessly integrated partner settlement. Differentiate by offering new and more attractive services from third parties. Manage complex value chains for content providers, application developers, partners, suppliers, resellers, or any other third party.

The modular SAP Convergent Charging application is designed to handle very high transaction volumes and manage dynamic business models, while scaling gracefully using cost-effective hardware.

Due to its modularity and the extensive, standards-based application programming interfaces (APIs) and integration framework, the SAP Convergent Charging application can be integrated with other SAP solutions to cover the full consume-to-cash business process or integrated into a range of existing charging architectures in a variety of carrier environments spanning mobile, broadband, and on-demand services.